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Can not answer questions asked by buyers

tris_nerima 97% (58608x)

458 messaggi

Canada
Is it just me? I get questions from buyers and when I press the answer here bar...nothing.The listing in question shows but there is no question nor reply area.This had always worked before the new site.It is very frustrating.
- Creato 25 ott 2016 a 10:01 (#608595)
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pipeline 100% (43083x)

448 messaggi

Danimarca
tris_nerima

Is it just me? I get questions from buyers and when I press the answer here bar...nothing.The listing in question shows but there is no question nor reply area.This had always worked before the new site.It is very frustrating.

Creato 25 ott 2016 a 10:01

#608595
Yesterday I got a question from a buyer who used the new delcampe.
I tried to answer him on the new Delcampe.
But of course I couldn't do so.
I then go back to my GOOD OLD DELCAMPE, and there were no problems with my answer.
For me this is another good reason to quit the new Delcampe.
And better today than tomorrow, because the sales getting slower and slower for each day.
- Creato 25 ott 2016 a 11:14 (#608607)
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BobUK --% (6488x)

113 messaggi

Regno Unito
pipeline

Yesterday I got a question from a buyer who used the new delcampe.
I tried to answer him on the new Delcampe.
But of course I couldn't do so.
I then go back to my GOOD OLD DELCAMPE, and there were no problems with my answer.
For me this is another good reason to quit the new Delcampe.
And better today than tomorrow, because the sales getting slower and slower for each day.

Creato 25 ott 2016 a 11:14

#608607
What Sales ?
- Creato 26 ott 2016 a 02:56 (#608678)
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pipeline 100% (43083x)

448 messaggi

Danimarca
BobUK

What Sales ?

Creato 26 ott 2016 a 02:56

#608678
Yes belive it or not, but I still selll a little nearly every day.
- Creato 26 ott 2016 a 03:12 (#608681)
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BobUK --% (6488x)

113 messaggi

Regno Unito
pipeline

Yes belive it or not, but I still selll a little nearly every day.

Creato 26 ott 2016 a 03:12

#608681
You are lucky, but then you have a lot more listings than me, for me sales have completely dried up and I have lost heart even listing more stock
- Creato 26 ott 2016 a 04:06 (#608689)
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Amministratore

@webmaster --% (5x)

6991 messaggi

Belgio
BobUK

You are lucky, but then you have a lot more listings than me, for me sales have completely dried up and I have lost heart even listing more stock

Creato 26 ott 2016 a 04:06

#608689
Dear Sandrafirebird,

Sales are now groing up again.

We keep on fixing the site for the comfort of all buyers and sellers.
- Creato 31 ott 2016 a 11:23 (#609296)
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BobUK --% (6488x)

113 messaggi

Regno Unito
@webmaster

Dear Sandrafirebird,

Sales are now groing up again.

We keep on fixing the site for the comfort of all buyers and sellers.

Creato 31 ott 2016 a 11:23

#609296
I'm glad to hear sales are going up Sebastian, personally Iv sold nothing for several weeks out of 2,700+ listings after my sales peaking in August they have vanished to nothing
- Creato 31 ott 2016 a 11:48 (#609307)
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Amministratore

@webmaster --% (5x)

6991 messaggi

Belgio
BobUK

I'm glad to hear sales are going up Sebastian, personally Iv sold nothing for several weeks out of 2,700+ listings after my sales peaking in August they have vanished to nothing

Creato 31 ott 2016 a 11:48

#609307
Sandra,

I understand. The trends we look it are the global ones. But one thing we know is that regularly uploading new items is the best way to sell.
- Creato 31 ott 2016 a 12:29 (#609319)
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postcardsextra 100% (9322x)

139 messaggi

Regno Unito
@webmaster

Sandra,

I understand. The trends we look it are the global ones. But one thing we know is that regularly uploading new items is the best way to sell.

Creato 31 ott 2016 a 12:29

#609319
Going back to the original topic...

Today I received a question from a buyer. When I click on the "answer the question" button it takes me to item's listing page and it's not possible to write a reply.

This happens on both the old and new sites.
- Creato 4 nov 2016 a 11:02 (#609998)
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Amministratore

@webmaster --% (5x)

6991 messaggi

Belgio
postcardsextra

Going back to the original topic...

Today I received a question from a buyer. When I click on the "answer the question" button it takes me to item's listing page and it's not possible to write a reply.

This happens on both the old and new sites.

Creato 4 nov 2016 a 11:02

#609998
Hello,

Until the old site will be stopped, it is necessary to manually click on the "Question (1)" tab. See picture.
- Creato 4 nov 2016 a 11:20 (#610003)
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postcardsextra 100% (9322x)

139 messaggi

Regno Unito
@webmaster

Hello,

Until the old site will be stopped, it is necessary to manually click on the "Question (1)" tab. See picture.

Creato 4 nov 2016 a 11:20

#610003
Thanks for the quick reply. It works
- Creato 4 nov 2016 a 11:56 (#610012)
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Can not answer questions asked by buyers

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