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restart is not working

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- Creato 29 lug 2016 a 17:30 (#597416)
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mainlypostcards 100% (19865x)
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Creato 29 lug 2016 a 17:30

#597416
Mine are re-starting ok. Is it possible that some of your items have come to the end of the 99 re-starts?
- Creato 29 lug 2016 a 18:40 (#597432)
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mjocovers 100% (30501x)

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mainlypostcards

Mine are re-starting ok. Is it possible that some of your items have come to the end of the 99 re-starts?

Creato 29 lug 2016 a 18:40

#597432
I just had to manually restart items that should have restarted yesterday.

I found them in my ongoing sales list in My Delcampe, even though they were actually closed (ended yesterday, 24 hours previously !), not ongoing.

I think yes it was a glitch
- Creato 29 lug 2016 a 18:53 (#597434)
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mainlypostcards 100% (19865x)
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mjocovers

I just had to manually restart items that should have restarted yesterday.

I found them in my ongoing sales list in My Delcampe, even though they were actually closed (ended yesterday, 24 hours previously !), not ongoing.

I think yes it was a glitch

Creato 29 lug 2016 a 18:53

#597434
I spoke too soon.

I have 30 odd pages of items that ended last night, which are still in a closed state in my ongoing sales.

I am going to leave them alone for now; hopefully they will get sorted.
- Creato 30 lug 2016 a 06:50 (#597489)
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gemmament 100% (17177x)
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mainlypostcards

I spoke too soon.

I have 30 odd pages of items that ended last night, which are still in a closed state in my ongoing sales.

I am going to leave them alone for now; hopefully they will get sorted.

Creato 30 lug 2016 a 06:50

#597489
This appears to be a general problem. I also have numerous pages of items that were not restarted yesterday. I hope that this can be sorted out quickly .
- Creato 30 lug 2016 a 07:04 (#597491)
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Luy 99% (5516x)

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gemmament

This appears to be a general problem. I also have numerous pages of items that were not restarted yesterday. I hope that this can be sorted out quickly .

Creato 30 lug 2016 a 07:04

#597491
is a general problem, I just noticed the same in my shop
- Creato 30 lug 2016 a 07:24 (#597494)
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mjocovers 100% (30501x)

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Luy

is a general problem, I just noticed the same in my shop

Creato 30 lug 2016 a 07:24

#597494
I spent 3 hours late last night manually relisting 10,000 items, 100 at a time.

I could only do this by 'closing' them again (despite them theoretically already being closed) then once they appeared in the unsold list , relisting them.

I simply couldn't afford to wait until Delcampe sorted out the glitch, otherwise my store would have been nearly empty.
- Creato 30 lug 2016 a 09:17 (#597515)
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mjocovers

I spent 3 hours late last night manually relisting 10,000 items, 100 at a time.

I could only do this by 'closing' them again (despite them theoretically already being closed) then once they appeared in the unsold list , relisting them.

I simply couldn't afford to wait until Delcampe sorted out the glitch, otherwise my store would have been nearly empty.

Creato 30 lug 2016 a 09:17

#597515
You have my admiration for having the patience to do that. It would have driven me crazy in trying to do that. Already half way there in trying to work with all the cock ups that delcampe keep creating in their effort to provide a 'new system' that nobody wants. All we want is stability in the 'old 'system that both sellers and buyers liked and could use .
- Creato 30 lug 2016 a 10:25 (#597526)
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emmbersplace 84% (13050x)

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gemmament

You have my admiration for having the patience to do that. It would have driven me crazy in trying to do that. Already half way there in trying to work with all the cock ups that delcampe keep creating in their effort to provide a 'new system' that nobody wants. All we want is stability in the 'old 'system that both sellers and buyers liked and could use .

Creato 30 lug 2016 a 10:25

#597526
Oh dear oh dear.....this site is just becoming a bad joke. I really do not have the energy to manually restart the pages & pages of items closed on 29th and 30th that did not restart. In a month, I assume that everything in my shop will be closed.

Sebastien, Miranda or any staff who bother to read these posts.....Is there anyone there on the technical staff who knows what they are doing???? Seems not.

And please....no more thanking us for our understanding and patience....just get the site right or close it down for intensive-care renovation. Thank you.
- Creato 30 lug 2016 a 12:13 (#597546)
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Creato 29 lug 2016 a 17:30

#597416
Hello all,

Our tech team is presently working on it.

You can see it on the status page:
Link (http)

Sebastien
- Creato 30 lug 2016 a 13:30 (#597561)
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@webmaster

Hello all,

Our tech team is presently working on it.

You can see it on the status page:
Link (http)

Sebastien

Creato 30 lug 2016 a 13:30

#597561
Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
- Creato 30 lug 2016 a 17:00 (#597583)
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emmbersplace 84% (13050x)

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Filippine
@webmaster

Hello all,

Our tech team is presently working on it.

You can see it on the status page:
Link (http)

Sebastien

Creato 30 lug 2016 a 13:30

#597561
Hello Sebastien.

The link to the status page shows a catalog of disasters. Time after time the same problems....resolved (haha).....then a few days later same problem again including regular complete failure of the site.

We all like Delcampe...that is why we are here......BUT why is this happening?

NB. I don't expect you to answer this post!

Mike
- Creato 30 lug 2016 a 23:14 (#597592)
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@webmaster

Hello all,

Our tech team is presently working on it.

You can see it on the status page:
Link (http)

Sebastien

Creato 30 lug 2016 a 13:30

#597561
Hello all,

As far as I see the delay in renewing the sales is now ok.

Do you confirm ?

Thanks, Sebastien
- Creato 31 lug 2016 a 01:45 (#597599)
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mainlypostcards 100% (19865x)
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@webmaster

Hello all,

As far as I see the delay in renewing the sales is now ok.

Do you confirm ?

Thanks, Sebastien

Creato 31 lug 2016 a 01:45

#597599
All my items have been renewed overnight.

As all my sales end in the evening, I won't be able to tell until then if it is fixed or not.
- Creato 31 lug 2016 a 02:23 (#597602)
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gemmament 100% (17177x)
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mainlypostcards

All my items have been renewed overnight.

As all my sales end in the evening, I won't be able to tell until then if it is fixed or not.

Creato 31 lug 2016 a 02:23

#597602
This problem has NOT been fixed. A quick check has revealed that items have not been restarted from last week . No time at the moment to check any further but will do so later today
- Creato 31 lug 2016 a 06:44 (#597629)
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Germania
@webmaster

Hello all,

As far as I see the delay in renewing the sales is now ok.

Do you confirm ?

Thanks, Sebastien

Creato 31 lug 2016 a 01:45

#597599
Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
- Creato 31 lug 2016 a 08:29 (#597631)
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gemmament 100% (17177x)
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gemmament

This problem has NOT been fixed. A quick check has revealed that items have not been restarted from last week . No time at the moment to check any further but will do so later today

Creato 31 lug 2016 a 06:44

#597629
correction to previous message. It appears that the fault has indeed been sorted out. Thanks Seb for the quick fix.
- Creato 31 lug 2016 a 08:54 (#597635)
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Luy 99% (5516x)

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Austria
@webmaster

Hello all,

As far as I see the delay in renewing the sales is now ok.

Do you confirm ?

Thanks, Sebastien

Creato 31 lug 2016 a 01:45

#597599
all my items have been renewed too - Thank you
- Creato 31 lug 2016 a 11:40 (#597652)
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Amministratore

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@webmaster

Hello all,

As far as I see the delay in renewing the sales is now ok.

Do you confirm ?

Thanks, Sebastien

Creato 31 lug 2016 a 01:45

#597599
Thanks all for this confirmation
- Creato 31 lug 2016 a 12:55 (#597670)
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philavita 100% (14002x)

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@webmaster

Thanks all for this confirmation

Creato 31 lug 2016 a 12:55

#597670
well done - thank you D for fixing!
- Creato 31 lug 2016 a 16:06 (#597715)
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restart is not working

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