Ricerca
Chiudere
  1. Benvenuto
  2. I Forum
  3. Technical problems
  4. Unable to archive items from the "shipped" tab
Elenco dei foro Elenco dei messaggi

Unable to archive items from the "shipped" tab

  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • hoatzinstamps
    hoatzinstamps 100% (131344x)
    PRO advanced

    1153 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 29 mag 2014 a 11:13
    • #505341
    I agree that the constant problems are psychological debilitating ... and in fact I gave up listing at the beginning of the week ... and only put a few up today. I doubt if we are alone.

    Alan Catherall
    [Hoatzinstamps]
  • @webmaster
    Amministratore
    @webmaster --% (5x)
    free

    6991 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 29 mag 2014 a 11:13
    • #505341
    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
    • Creato 30 mag 2014 a 10:35
    • #505523
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • hoatzinstamps
    hoatzinstamps 100% (131344x)
    PRO advanced

    1153 messaggi

    Regno Unito

    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
    • Creato 30 mag 2014 a 10:35
    • #505523
    HERE'S ANOTHER ONE or TWO.

    Within the 'Invoiced' tab.
    You are unable to edit the invoice to send a revised one. I needed to correct a mistake but couldn't do so from this Tab.
    However I went to the 'All' tab which allowed me to edit the invoice.

    Also, within the 'Invoiced' tab I did try to use the 'Reminder' selection, thinking that this might provide me with the ability to edit the invoice. It didn't which was correct of course but it stated that I had already sent a 'reminder' which wasn't the case. There is something wrong here too.

    It's a pity that you didn't take control of this implementation at a much earlier stage. I do hope that it is fixable.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131344x)
    PRO advanced

    1153 messaggi

    Regno Unito

    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
    • Creato 30 mag 2014 a 10:35
    • #505523
    AND HERE'S YET ANOTHER ....

    On this occasion I have cancelled an item for a buyer (using the unpaid item method) and invoiced the buyer with the cancelled item removed from the invoice.

    The revised invoice moves to 'Invoiced' tab but the cancelled item remains in the 'To be invoiced' tab. I haven't tried to invoice it obviously but will archive this invoice.

    Looks like another glitch.

    Alan Catherall
    [Hoatzinstamps]