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Someone else images or none at all!!

  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    I uploaded some items today and noticed some of them appeared on the site either without the images or appeared with someone elses images!

    An example is item - 0173492540 which is a Chinese phonecard but appears with another sellers image of a Hong Kong postage stamp!

    Is this a temporary glitch? Have any other sellers been affected by this?
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    I uploaded some items today and noticed some of them appeared on the site either without the images or appeared with someone elses images!

    An example is item - 0173492540 which is a Chinese phonecard but appears with another sellers image of a Hong Kong postage stamp!

    Is this a temporary glitch? Have any other sellers been affected by this?
    • Creato 15 mag 2012 a 06:10
    • #385985
    I need some new glasses - my image was replaced by a Fiji stamps not a Hong Kong one.

    I have noticed some items listed even earlier - Kuwait banknotes had images missing as well. It does not affect all items only some of them but it may be worth checking, if you don't already, any items listed today to make sure the images correspond to your items.
  • Account eliminato
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    Regno Unito

    I uploaded some items today and noticed some of them appeared on the site either without the images or appeared with someone elses images!

    An example is item - 0173492540 which is a Chinese phonecard but appears with another sellers image of a Hong Kong postage stamp!

    Is this a temporary glitch? Have any other sellers been affected by this?
    • Creato 15 mag 2012 a 06:10
    • #385985
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • hoatzinstamps
    hoatzinstamps 100% (131054x)
    PRO advanced

    1126 messaggi

    Regno Unito

    I uploaded some items today and noticed some of them appeared on the site either without the images or appeared with someone elses images!

    An example is item - 0173492540 which is a Chinese phonecard but appears with another sellers image of a Hong Kong postage stamp!

    Is this a temporary glitch? Have any other sellers been affected by this?
    • Creato 15 mag 2012 a 06:10
    • #385985
    Just to add to this thread - I've uploaded three lots of listings today - this morning and this afternoon. While not every listing was affected a good number of them were - with other seller's postcards, phone cards and stamps.

    I am mightily unimpressed.

    Delcampe - please advise what is going on and what you are intending to do to fix the problem. If I have to fix the problem manually I would like to know soonest. :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Just to add to this thread - I've uploaded three lots of listings today - this morning and this afternoon. While not every listing was affected a good number of them were - with other seller's postcards, phone cards and stamps.

    I am mightily unimpressed.

    Delcampe - please advise what is going on and what you are intending to do to fix the problem. If I have to fix the problem manually I would like to know soonest. :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Creato 15 mag 2012 a 10:05
    • #386035
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • hoatzinstamps
    hoatzinstamps 100% (131054x)
    PRO advanced

    1126 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 15 mag 2012 a 12:20
    • #386052
    I have received the same response from Delcampe.
    I hope they have advised all the other sellers that listed today to check their listings from any inaccurate or non-existent images.

    I wouldn't have been any the wiser if Wycombe1 hadn't contacted me direct. Thanks Wycombe1.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    I have received the same response from Delcampe.
    I hope they have advised all the other sellers that listed today to check their listings from any inaccurate or non-existent images.

    I wouldn't have been any the wiser if Wycombe1 hadn't contacted me direct. Thanks Wycombe1.

    Alan Catherall
    [Hoatzinstamps]
    • Creato 15 mag 2012 a 12:53
    • #386059
    I uploaded some Japanese Phonecards a few hours ago and several uploaded with no images so, for me, the problem is still there.
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    I uploaded some Japanese Phonecards a few hours ago and several uploaded with no images so, for me, the problem is still there.
    • Creato 15 mag 2012 a 18:32
    • #386093
    Just to add - some of my scans had been replaced by postcard images so if anyone reading this has uploaded postcard listings in the last few hours check and make sure your images show your items and not my phonecards! Out of 71 items listed about a third were affected with either no image or a replacement image. I have now corrected all my affected listings.
  • hoatzinstamps
    hoatzinstamps 100% (131054x)
    PRO advanced

    1126 messaggi

    Regno Unito

    Just to add - some of my scans had been replaced by postcard images so if anyone reading this has uploaded postcard listings in the last few hours check and make sure your images show your items and not my phonecards! Out of 71 items listed about a third were affected with either no image or a replacement image. I have now corrected all my affected listings.
    • Creato 15 mag 2012 a 18:49
    • #386094
    This is a good word.

    I will be checking my uploads today ... it notable that there has been no addition to this thread by Delcampe. They usually respond to say that a technical problem is being addressed and / or has been fixed.

    I hope they do advise other sellers that might have been affected as this has the potential to make the site look a bit messy!

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    This is a good word.

    I will be checking my uploads today ... it notable that there has been no addition to this thread by Delcampe. They usually respond to say that a technical problem is being addressed and / or has been fixed.

    I hope they do advise other sellers that might have been affected as this has the potential to make the site look a bit messy!

    Alan Catherall
    [Hoatzinstamps]
    • Creato 16 mag 2012 a 02:51
    • #386106
    The site is already a bit messy.

    I had a quick glance at the new items listed on Delcampe across several categories and noticed the problem is widespread. I don't have the time to Email the sellers noticed - at least three different postcard vendors on the few pages I looked at . This seems to be across all sites as well.

    I do hope this problem is sorted - there really should be an Email to all sellers who listed in the last couple of days asking them to check their items.
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    The site is already a bit messy.

    I had a quick glance at the new items listed on Delcampe across several categories and noticed the problem is widespread. I don't have the time to Email the sellers noticed - at least three different postcard vendors on the few pages I looked at . This seems to be across all sites as well.

    I do hope this problem is sorted - there really should be an Email to all sellers who listed in the last couple of days asking them to check their items.
    • Creato 16 mag 2012 a 05:34
    • #386128
    Hello,


    Our technical department confirmed yesterday afternoon that the issue of replaced images should be resolved. However, there is still an issue with sales appearing without images.

    Your posts seem to indicate that you are still encountering both problems. Is this correct? Could you please provide me with a few item numbers, so I can verify your sales?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    Hello,


    Our technical department confirmed yesterday afternoon that the issue of replaced images should be resolved. However, there is still an issue with sales appearing without images.

    Your posts seem to indicate that you are still encountering both problems. Is this correct? Could you please provide me with a few item numbers, so I can verify your sales?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creato 16 mag 2012 a 06:07
    • #386132
    Hello Dimitri,

    My problems occurred about 10pm to 11pm last night where either no image or a postcard image appeared on some of my listings. I have corrected these late last night so have no examples to send.

    I will be listing some items later today and if the problem persists I will let you know with item numbers.

    In the meantime it seems a lot of sellers were caught by this bug and are unaware their listings have been affected. Perhaps an email to all sellers would be appropriate asking them to check their items and modify where necessary?

  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    Hello Dimitri,

    My problems occurred about 10pm to 11pm last night where either no image or a postcard image appeared on some of my listings. I have corrected these late last night so have no examples to send.

    I will be listing some items later today and if the problem persists I will let you know with item numbers.

    In the meantime it seems a lot of sellers were caught by this bug and are unaware their listings have been affected. Perhaps an email to all sellers would be appropriate asking them to check their items and modify where necessary?

    • Creato 16 mag 2012 a 06:23
    • #386134
    It is difficult to know if the problem still persists as it is taking forever for some items to appear on the site. Out of about 70 odd items listed several hours ago a good third have yet to appear. Those that have seem to be OK.
  • hoatzinstamps
    hoatzinstamps 100% (131054x)
    PRO advanced

    1126 messaggi

    Regno Unito

    It is difficult to know if the problem still persists as it is taking forever for some items to appear on the site. Out of about 70 odd items listed several hours ago a good third have yet to appear. Those that have seem to be OK.
    • Creato 16 mag 2012 a 14:22
    • #386201
    Well you are doing better than I.
    45% of my listings haven't appeared yet after 4 hours ... bizarrely 25% appeared within minutes!
    The site is becoming so unpredictable.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Well you are doing better than I.
    45% of my listings haven't appeared yet after 4 hours ... bizarrely 25% appeared within minutes!
    The site is becoming so unpredictable.

    Alan Catherall
    [Hoatzinstamps]
    • Creato 16 mag 2012 a 15:56
    • #386211
    I very obviously picked the wrong day to start using the lister for the first time.

    I uploaded 23 items around 5.30 of which 4 have appeared and another 26 around 9.30 of which 8 have appeared.

    Using the online form, they are instantly there.
  • Account eliminato
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    Portogallo

    I very obviously picked the wrong day to start using the lister for the first time.

    I uploaded 23 items around 5.30 of which 4 have appeared and another 26 around 9.30 of which 8 have appeared.

    Using the online form, they are instantly there.
    • Creato 16 mag 2012 a 17:33
    • #386223
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 17 mag 2012 a 03:52
    • #386240
    I've just scanned a load of stuff and was going back to the online selling form.

    Now that you've said that, I think I'll use the lister and hope they'll appear a bit quicker this time.

    I still have one "missing" item from the ones I uploaded at 5.30 yesterday!
  • Account eliminato
    Account eliminato

    0 messaggi

    Portogallo

    I've just scanned a load of stuff and was going back to the online selling form.

    Now that you've said that, I think I'll use the lister and hope they'll appear a bit quicker this time.

    I still have one "missing" item from the ones I uploaded at 5.30 yesterday!
    • Creato 17 mag 2012 a 04:06
    • #386241
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @webmaster
    Amministratore
    @webmaster --% (5x)
    free

    6991 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 17 mag 2012 a 04:13
    • #386242
    Hello,


    We see that this problem still happens (no picture, or picture replaced) today.

    It's now a day-off in Belgium, but we have called technicians to fix this problem. We consider this very seriously.

    Please, feel free to give here more details, that helps them.


    Sebastien
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    I very obviously picked the wrong day to start using the lister for the first time.

    I uploaded 23 items around 5.30 of which 4 have appeared and another 26 around 9.30 of which 8 have appeared.

    Using the online form, they are instantly there.
    • Creato 16 mag 2012 a 17:33
    • #386223
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Portogallo

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 17 mag 2012 a 04:37
    • #386255
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 17 mag 2012 a 04:52
    • #386262
    Although the 'warning' mesage has disappeared I am still having problems with images not loading using the Lister to upload. Out of 72 items about six had the images missing on items listed at about 5pm UK time. Is there any idea how much longer this problem will run for?
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Although the 'warning' mesage has disappeared I am still having problems with images not loading using the Lister to upload. Out of 72 items about six had the images missing on items listed at about 5pm UK time. Is there any idea how much longer this problem will run for?
    • Creato 18 mag 2012 a 14:41
    • #386540
    I've been uploading nice and speedily this morning, but I did another lot around 4pm and only half of them have appeared so far. Fingers cross those that appeared have the correct images.

    Btw, Wycombe, you were right about the lister - I'm used to it now and manage to progress quite speedily.
  • wycombe1
    wycombe1 100% (88952x)
    premium

    1949 messaggi

    Regno Unito

    Although the 'warning' mesage has disappeared I am still having problems with images not loading using the Lister to upload. Out of 72 items about six had the images missing on items listed at about 5pm UK time. Is there any idea how much longer this problem will run for?
    • Creato 18 mag 2012 a 14:41
    • #386540
    The image substitution problem is still occuring - an example which I have left live is item No. 0173959475 where my image has been substituted for that of a postacard. These items were listed yesterday evening. Also the picture missing problem seems to be widespread still.

    All the warnings have disappeared off Delcampe so many will think all is OK - currently its not!
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    The image substitution problem is still occuring - an example which I have left live is item No. 0173959475 where my image has been substituted for that of a postacard. These items were listed yesterday evening. Also the picture missing problem seems to be widespread still.

    All the warnings have disappeared off Delcampe so many will think all is OK - currently its not!
    • Creato 19 mag 2012 a 07:15
    • #386603
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).