I Forum - Paypal list of items

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Paypal list of items

mainlypostcards 100% (19865x)
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One of the payments I received this morning via Paypal had an error in the list of items - see images. Although the 3 item numbers are correct, the description isn't.

Is anyone else experiences this problem?
- Creato 20 feb 2012 a 11:07 (#373059)
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mainlypostcards

One of the payments I received this morning via Paypal had an error in the list of items - see images. Although the 3 item numbers are correct, the description isn't.

Is anyone else experiences this problem?

Creato 20 feb 2012 a 11:07

#373059
Hello,

Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

Thank you, Sebastien
- Creato 20 feb 2012 a 11:35 (#373068)
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mainlypostcards 100% (19865x)
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@webmaster

Hello,

Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

Thank you, Sebastien

Creato 20 feb 2012 a 11:35

#373068
I've received one payment for multiple items since this morning and that appears OK.
I'll post here if it occurs again.
- Creato 20 feb 2012 a 12:09 (#373081)
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mainlypostcards 100% (19865x)
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@webmaster

Hello,

Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

Thank you, Sebastien

Creato 20 feb 2012 a 11:35

#373068
Hi Sebastien,

I have a different problem now.
I sold and invoiced 111 items to one customer. The Paypal list of items only shows 100 items and the amount I've received is wrong.
Also the first items show the item title, after that it just gives the item number (on the Paypal list that is).

See my post here: Link (http)
- Creato 25 feb 2012 a 16:00 (#373931)
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mainlypostcards 100% (19865x)
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mainlypostcards

Hi Sebastien,

I have a different problem now.
I sold and invoiced 111 items to one customer. The Paypal list of items only shows 100 items and the amount I've received is wrong.
Also the first items show the item title, after that it just gives the item number (on the Paypal list that is).

See my post here: Link (http)

Creato 25 feb 2012 a 16:00

#373931
I have sent a message to Dimitri with images of my invoice and the complete Paypal list of items. I hope this helps to solve the situation.
- Creato 25 feb 2012 a 17:46 (#373950)
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@dimitri

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mainlypostcards

I have sent a message to Dimitri with images of my invoice and the complete Paypal list of items. I hope this helps to solve the situation.

Creato 25 feb 2012 a 17:46

#373950
Hello Mainly,

Thank you for providing me with that information, it was very helpful.

We found the root of this difficulty and our technical department will work on it as soon as they can.

Kind regards,

Dimitri from the Delcampe Team
- Creato 27 feb 2012 a 10:23 (#374205)
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@dimitri

Hello Mainly,

Thank you for providing me with that information, it was very helpful.

We found the root of this difficulty and our technical department will work on it as soon as they can.

Kind regards,

Dimitri from the Delcampe Team

Creato 27 feb 2012 a 10:23

#374205
Hello,

In the meantime it was fixed. Is it better now ?

Sebastien
- Creato 3 mar 2012 a 15:51 (#375012)
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mainlypostcards 100% (19865x)
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@webmaster

Hello,

In the meantime it was fixed. Is it better now ?

Sebastien

Creato 3 mar 2012 a 15:51

#375012
Hello Sebastien,

Dimitri advised me that it had been fixed and also posted on the other thread.

100+ items in a single transaction is such a rarity though, that it may take me a while to confirm that it's ok now.

Marianne
- Creato 3 mar 2012 a 16:18 (#375021)
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Paypal list of items

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