cannot communicate with buyer

  • Account eliminato
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    Stati Uniti

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  • quasar

    3764 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 15 set 2015 a 14:37
    • #558279
    Hi,

    If this buyer has paid to your old PayPal account, it apparently still exists?
    Isn't it possible to transfer the money from your old account to your new account yourself?

    If your old PayPal account doesn't exist anymore, it seems to me it's not possible to transfer money to it. In that case the money should be returned to your buyer.

    As for contacting your buyer, I would have some patience - maybe a week or so?
    If you still didn't receive an answer by then, you can use the dispute process. To my opinion this is not harsh and unfriendly, as you first tried to contact your buyer by a 'normal' message. He refused to answer that, so it's he who is unfriendly.

    Best regards,

    Quasar
  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    Hi,

    If this buyer has paid to your old PayPal account, it apparently still exists?
    Isn't it possible to transfer the money from your old account to your new account yourself?

    If your old PayPal account doesn't exist anymore, it seems to me it's not possible to transfer money to it. In that case the money should be returned to your buyer.

    As for contacting your buyer, I would have some patience - maybe a week or so?
    If you still didn't receive an answer by then, you can use the dispute process. To my opinion this is not harsh and unfriendly, as you first tried to contact your buyer by a 'normal' message. He refused to answer that, so it's he who is unfriendly.

    Best regards,

    Quasar
    • Creato 18 set 2015 a 14:27
    • #558594
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).