Ricerca avanzata
  1. Benvenuto
  2. I Forum
  3. Hello, I introduce myself...
  4. Goodbye, DelCampe
Elenco dei foro Elenco dei messaggi

Goodbye, DelCampe

  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (90105x)
    premium

    1959 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 12 mag 2016 a 14:10
    • #588390
    Rather strange you are blaming Delcampe for losses totally outside their control.

    How on earth can they be responsible for losses in the postal system when they are not connected to it in any way?

    If an item did not arrive then it is the seller who bears the loss I'm afraid as the shipping service used is the servant of the seller not the buyer. It is only the sender who can make a claim. If your seller has some kind of disclaimer stating they are not responsible for losses in the mail - then they are wrong 100%.

    Under European consumer law they have to refund you if an item goes missing! If you paid by Paypal (which you really should as Paypal offer you their protection in situations like this) then you can do a chargeback and you will get your money back unless the seller can prove you received the item. If you paid some other way I would complain most strongly to Delcampe as the disclaimers denying responsibility for postal losses are illegal.
  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    Rather strange you are blaming Delcampe for losses totally outside their control.

    How on earth can they be responsible for losses in the postal system when they are not connected to it in any way?

    If an item did not arrive then it is the seller who bears the loss I'm afraid as the shipping service used is the servant of the seller not the buyer. It is only the sender who can make a claim. If your seller has some kind of disclaimer stating they are not responsible for losses in the mail - then they are wrong 100%.

    Under European consumer law they have to refund you if an item goes missing! If you paid by Paypal (which you really should as Paypal offer you their protection in situations like this) then you can do a chargeback and you will get your money back unless the seller can prove you received the item. If you paid some other way I would complain most strongly to Delcampe as the disclaimers denying responsibility for postal losses are illegal.
    • Creato 12 mag 2016 a 14:42
    • #588398
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 12 mag 2016 a 14:55
    • #588403
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (90105x)
    premium

    1959 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 12 mag 2016 a 14:55
    • #588403
    I'm sorry but you are totally and utterly wrong with this statement:

    "On DelCampe, the buyer takes all the risk."

    The buyer only takes all the risks if he accepts the very often illegal terms and conditions of some of the sellers on Delcampe. Paypal in the cases you describe is your friend and so is European consumer law. Where Paypal has not been used this still does not negate your rights in this respect.

    If you have simply laid down and accepted these losses then in my opinion you have been rather foolish. Your sellers are the ones that are breaking the law as well as the thieves who stole the stuff you purchased.

    You need to remember it is the sellers responsibility to get a purchased item to you - definitely not the buyer's.
  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 12 mag 2016 a 18:11
    • #588421
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (90105x)
    premium

    1959 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 12 mag 2016 a 18:55
    • #588423
    You fail to see the point.

    Getting the items to you is 100% the sellers responsibility. The method used is immaterial. If the seller wants protection he can insist on Registered/Insured mail which you can pay if you wish or decline and not purchase the item. Registered mail does not give you any certainty the item will still arrive anyway and if the item fails to appear it is up to the seller to refund and claim from their local postal authorities.

    Simply because you paid for ordinary mail does not take the sellers responsibility away. The seller accepted he/she will send by ordinary mail so the risk is totally with them NOT you as the buyer. Illegal terms, conditions and other statements does not alter that in any way whatsoever. If the seller has chosen to ship to you by any means they are responsible in law for the item until it actually reaches YOU.

    If the item does not arrive for any reason (excepting seizure/stoppage by customs officials) you should get a full refund of the monies you paid and you will get that money back if you claim through Paypal. Again it is immaterial whether the seller likes it or not - if they can't prove delivery they lose and it is up to them to claim for the loss.

    Remember a seller should be fully aware of their obligations under the Distance Selling Regulations and should not be selling if they are not.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 12 mag 2016 a 18:55
    • #588423
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 13 mag 2016 a 18:39
    • #588532
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (90105x)
    premium

    1959 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 13 mag 2016 a 20:11
    • #588534
    "Paypal aint' bringing no postcards back."

    Very true - but it will bring your money back.

    If you think the grass is greener elsewhere then you may find you will be sadly disappointed. The problems you have encountered are common to most, if not all, internet commerce sites that auction collectibles.

    The 'trick' is to locate and stick with the 'good' sellers who have high customer satisfaction rates and acceptable terms and conditions of business.

    Anyway whatever is going to be said here is not going to convince you otherwise
    so to close your account you need to contact Delcampe support through the 'Help & Contact' button top right.
  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    "Paypal aint' bringing no postcards back."

    Very true - but it will bring your money back.

    If you think the grass is greener elsewhere then you may find you will be sadly disappointed. The problems you have encountered are common to most, if not all, internet commerce sites that auction collectibles.

    The 'trick' is to locate and stick with the 'good' sellers who have high customer satisfaction rates and acceptable terms and conditions of business.

    Anyway whatever is going to be said here is not going to convince you otherwise
    so to close your account you need to contact Delcampe support through the 'Help & Contact' button top right.
    • Creato 14 mag 2016 a 03:03
    • #588550
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Stati Uniti

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 14 mag 2016 a 09:06
    • #588590
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (90105x)
    premium

    1959 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 14 mag 2016 a 09:08
    • #588591
    "Sorry, but you're wrong."

    Wrong with what?

    I cannot see anything that I have said that is incorrect!
  • wycombe1
    wycombe1 100% (90105x)
    premium

    1959 messaggi

    Regno Unito

    "Sorry, but you're wrong."

    Wrong with what?

    I cannot see anything that I have said that is incorrect!
    • Creato 14 mag 2016 a 12:10
    • #588605
    This thread from another Forum (an Australian one so no Brit bias):

    Link (https)

    May be a possible explanation of why your overseas mail goes missing even though your is 'ordinary' mail.