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Api Key is not recognized in our Database!

comptoirdesmonnaies 100% (11604x)

80 messaggi

Francia
The API Key xxxxx is not recognized in our Database!
- Creato 29 mar 2022 a 09:28 (#1399916)
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comptoirdesmonnaies 100% (11604x)

80 messaggi

Francia
Sorry my first message has been truncated when posting on your forum ...
Our API key (same for years) is not recognized since this morning and all our API calls are failing
When we are trying to get a token on /seller we got a 200 reply with 401 error inside (not restfull compliant by the way).

Can you please investigate and fix asap ?
We are unable to sync our inventory.

Regards
- Creato 29 mar 2022 a 09:32 (#1399919)
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Amministratore

@fred

146 messaggi

Belgio
comptoirdesmonnaies

Sorry my first message has been truncated when posting on your forum ...
Our API key (same for years) is not recognized since this morning and all our API calls are failing
When we are trying to get a token on /seller we got a 200 reply with 401 error inside (not restfull compliant by the way).

Can you please investigate and fix asap ?
We are unable to sync our inventory.

Regards

Creato 29 mar 2022 a 09:32

#1399919
Hello,

I just tried to get a token with your apikey with a POST on the /seller endpoint and it seemed fine.

Can you provide me the details of the 401 response you got please ?

Fred
- Creato 30 mar 2022 a 10:53 (#1400345)
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comptoirdesmonnaies 100% (11604x)

80 messaggi

Francia
@fred

Hello,

I just tried to get a token with your apikey with a POST on the /seller endpoint and it seemed fine.

Can you provide me the details of the 401 response you got please ?

Fred

Creato 30 mar 2022 a 10:53

#1400345
The API Key xxxxx is not recognized in our Database!
- Creato 30 mar 2022 a 11:07 (#1400357)
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comptoirdesmonnaies 100% (11604x)

80 messaggi

Francia
comptoirdesmonnaies

The API Key xxxxx is not recognized in our Database!

Creato 30 mar 2022 a 11:07

#1400357
@fred

Can not post XML here ..
Will forward the XML response by zendesk to your colleague marion i'm in touch about this issue, please check with the key provided and you will get the same error.

Regards
- Creato 30 mar 2022 a 11:11 (#1400360)
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Api Key is not recognized in our Database!

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