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SOAP Autentication fails on several site. URGENT!

woodhouse --% (79x)
Conto chiuso

75 messaggi

Italia
HI,
I have the same problem on any site using SOAP API for synchronisation.
I always receive a "Invalid XML data" error message.
I did not modify any software in the past months and everithing works fine up to yesterday.

I need a solution urgently.

Thank everybody for the help.
- Creato 4 mag 2019 a 06:23 (#994841)
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postcarddatabase 100% (15270x)

65 messaggi

Belgio
i notice the same issue since today...
- Creato 4 mag 2019 a 10:23 (#994925)
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diop 100% (9251x)

19 messaggi

Portogallo
woodhouse

HI,
I have the same problem on any site using SOAP API for synchronisation.
I always receive a "Invalid XML data" error message.
I did not modify any software in the past months and everithing works fine up to yesterday.

I need a solution urgently.

Thank everybody for the help.

Creato 4 mag 2019 a 06:23

#994841
Problem persists!

Please fix it quickly!
- Creato 6 mag 2019 a 03:30 (#995444)
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woodhouse --% (79x)
Conto chiuso

75 messaggi

Italia
Checked few seconds ago: it does not work.
- Creato 6 mag 2019 a 04:00 (#995453)
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Amministratore

@thomas

348 messaggi

Belgio
Hello everyone,

We are currently investigating this issue. I will keep you informed as soon as news arrived.

We apologize for the inconvenience,
Kind Regards,
--
Thomas
- Creato 6 mag 2019 a 04:52 (#995483)
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woodhouse --% (79x)
Conto chiuso

75 messaggi

Italia
It seems to me it's taking too long to fix this issue.
I hope the team understand the relevance of this problem.
- Creato 7 mag 2019 a 03:47 (#995948)
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Amministratore

@thomas

348 messaggi

Belgio
Hello everyone,

We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

Kind Regards,
--
Thomas
- Creato 7 mag 2019 a 03:57 (#995954)
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klaus_schneider 100% (85849x)

289 messaggi

Germania
@thomas

Hello everyone,

We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

Kind Regards,
--
Thomas

Creato 7 mag 2019 a 03:57

#995954
Hello,
again hours have passed and nothing works !!!!
Kind regards
- Creato 7 mag 2019 a 08:55 (#996092)
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klaus_schneider 100% (85849x)

289 messaggi

Germania
@thomas

Hello everyone,

We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

Kind Regards,
--
Thomas

Creato 7 mag 2019 a 03:57

#995954
Hello,
Authenticate is now running, token is given, but now "GetItemInfo" and i think also any other functions returns now with the same problem (Invalid XML Data).
Hey guys what is runnning wrong in out IT department !!!!!!!!!
Fix this ....
ks
- Creato 7 mag 2019 a 09:33 (#996104)
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diop 100% (9251x)

19 messaggi

Portogallo
@thomas

Hello everyone,

We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

Kind Regards,
--
Thomas

Creato 7 mag 2019 a 03:57

#995954
Same issue as klaus_schneider.

I can get a token but can't add an item.

Are we your beta-tester?

You don't want we phone you but please provide us a tool without this kind of bug!
- Creato 7 mag 2019 a 11:47 (#996158)
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Amministratore

@thomas

348 messaggi

Belgio
Hello everyone,

The fix has been deployed. The Soap API is accessible again.
We are sorry for the inconvenience.

We just want to remind you that this Soap API is no longer supported. It still works, and we're still providing help, but future developments will not be available for this API.
We strongly suggest using the REST version which is still supported. You can find the documentation here : Link (https)

Thank you for your understanding.

Kind Regards,
--
Thomas
- Creato 7 mag 2019 a 11:50 (#996164)
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SOAP Autentication fails on several site. URGENT!

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