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500 error on itemFixedPriceOpened

philaxia 100% (13720x)
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32 messaggi

Italia
Hello
We have a custom internal solution for inventory management. Periodically we retrieve new listings we upload on Delcampe by making "itemFixedPriceOpened" of REST API. Ref: Link (https)

In the past 4 days, we are getting, 500 - Internal Server Error from the above endpoint. Other API endpoints are working fine.

Are you aware of this issue? Can you please investigate and let me know what should I do to solve my problem?

Thanks
- Creato 26 dic 2017 a 17:39 (#802154)
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Amministratore

@kevin

102 messaggi

Belgio
Hi Philaxia,

Thank you for your return.
We made a fix to allow you to use the api call itemFixedPriceOpened without the 500 error.
It will be online in few days.

Have a nice day,
- Creato 3 gen 2018 a 06:18 (#805427)
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philaxia 100% (13720x)
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32 messaggi

Italia
Thank you.
May I please ask you to do the same fix for my other Delcampe accounts, they are all using the same fetcher API script.

The other accounts are:
philaxiaita
philaxiafra
philager

Thanks
Francesco
- Creato 3 gen 2018 a 07:21 (#805460)
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Amministratore

@kevin

102 messaggi

Belgio
The fix will be for all users

Have a nice day,
- Creato 3 gen 2018 a 08:57 (#805538)
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philaxia 100% (13720x)
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32 messaggi

Italia
I am now having problems with the closer of my delcampe items. See for example the Item number: #479220432. It was sold outside Delcampe and my closer script correctly sent a notification to delcampe API to close this item. I have correctly received the email from Delcampe, stating the item has been closed. But I still can see this item in my available items list. The item is still on sale!! I am sure the 2 issues are linked each other. Please fix the delcampe item closer via API also. Thanks.
- Creato 3 gen 2018 a 09:47 (#805565)
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Amministratore

@kevin

102 messaggi

Belgio
I just made the call here: Link (https)
on the item #479220432 and this one is now closed.
I invite you to check your call and if it still does not work please send me your code and the item's id.

Thank you,
- Creato 3 gen 2018 a 10:48 (#805598)
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philaxia 100% (13720x)
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32 messaggi

Italia
Now the item closer script is working again.

I am still experiencing the 500 error on "itemFixedPriceOpened". Can you please tell me if you already applied the fix?

Thanks
Francesco
- Creato 5 gen 2018 a 09:43 (#806375)
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Amministratore

@kevin

102 messaggi

Belgio
Hi philaxia,

The fix for your error 500 is not online yet. It would be in few days.

Have a nice day,
- Creato 8 gen 2018 a 03:20 (#807179)
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philaxia 100% (13720x)
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32 messaggi

Italia
Just for information purpose: what do you mean by "few days". They usually mean 3-4 days, but maybe in Belgium they have a different meaning....

Please advise
Thank you
- Creato 16 gen 2018 a 03:01 (#810290)
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Amministratore

@kevin

102 messaggi

Belgio
Hi,

Could you please send me your call parameters ? And your code if is it possible for you ?
In this way, I could make the same call as you and try everything because for now I have no error on my side.

Thank you,
Have a nice day,
- Creato 17 gen 2018 a 04:44 (#810637)
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philaxia 100% (13720x)
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32 messaggi

Italia
Please send an email where I can send the code to. I will not post my code on a public forum. If you don't want to share your email here, please write me an email to philagiorgio@gmail.com and I will reply you back with the code.

Thanks
- Creato 17 gen 2018 a 05:50 (#810667)
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Amministratore

@kevin

102 messaggi

Belgio
Sorry but we do not have a technical email address support.
Could you tell me the parameters you use for the call itemFixedPriceOpened?

Thank you
- Creato 22 gen 2018 a 03:02 (#812712)
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philaxia 100% (13720x)
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32 messaggi

Italia
I fixed the issue by myself. The problem was that you changed the limit of items that can be fetched, from 5.000 to 1.000. I just fixed this on my script and it worked.
- Creato 24 gen 2018 a 05:18 (#814557)
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500 error on itemFixedPriceOpened

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