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Manual image upload problem

  • Compte supprimé
    Compte supprimé

    0 message

    Russie

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • Lancashirepostcards
    Lancashirepostcards 100% (2057x)
    standard

    18 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 7 août 2018 à 04:06
    • #892582
    Same thing here all morning.

    Going to have a break and see if it sorts itself out.

    Jim.
  • @marion
    Administrateur
    @marion

    590 messages

    Belgique

    Hello,

    The issue with the images has already been reported to our IT department.
    They are currently working on it.
    We are sorry for the inconvenience caused and we thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service
  • emmbersplace
    emmbersplace 83% (13050x)
    standard

    908 messages

    Philippines

    Seems to work (intermittently) now... thanks for quick response
  • stempelwolf
    Compte fermé
    free

    170 messages

    Allemagne

    Seems to work (intermittently) now... thanks for quick response
    • Posté le 7 août 2018 à 09:54
    • #892798
    On my side it is still not working. To upload an item with image needs 3-4 times of changing till the image is uploaded.

    Stempelwolf
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messages

    Royaume-Uni

    On my side it is still not working. To upload an item with image needs 3-4 times of changing till the image is uploaded.

    Stempelwolf
    • Posté le 7 août 2018 à 16:05
    • #892933
    It been vary variable (and frustrating) today. Sometimes it's OK and sometimes it takes several attempts to get the picture to load. Consequently it has taken a lot longer to list items today than I planned for.
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    It been vary variable (and frustrating) today. Sometimes it's OK and sometimes it takes several attempts to get the picture to load. Consequently it has taken a lot longer to list items today than I planned for.
    • Posté le 7 août 2018 à 20:21
    • #892951
    I also have the same problems here today.
    Very frustrating because today I have the time to list a lot of new items, and it's raining outside just at the moment.
  • @marion
    Administrateur
    @marion

    590 messages

    Belgique

    Hello everyone,

    We wanted to update you on this issue. As you might have noticed, we are still experiencing difficulties with image upload when putting items for sale.

    Yesterday, corrections were made and we thought the issue was solved. Unfortunately, it wasn't the case.

    As a result, our IT department is still working on it. Our team is doing everything possible to find where the problem is as quickly as possible. Rest assured that this is currently our top priority.

    Once again, we are sorry for the inconvenience caused and wanted to thank you for your patience and understanding.

    Kind regards,

    Marion - Delcampe Customer Service
  • emmbersplace
    emmbersplace 83% (13050x)
    standard

    908 messages

    Philippines

    Hello everyone,

    We wanted to update you on this issue. As you might have noticed, we are still experiencing difficulties with image upload when putting items for sale.

    Yesterday, corrections were made and we thought the issue was solved. Unfortunately, it wasn't the case.

    As a result, our IT department is still working on it. Our team is doing everything possible to find where the problem is as quickly as possible. Rest assured that this is currently our top priority.

    Once again, we are sorry for the inconvenience caused and wanted to thank you for your patience and understanding.

    Kind regards,

    Marion - Delcampe Customer Service
    • Posté le 8 août 2018 à 10:18
    • #893233
    What i found on the last 10 or so new listings:
    1. Ist pic upload never worked.
    2. 2nd pic upioad worked 50% of the time but pic disappeared after listing was completed with "Confirmation"
    3. Using the listing modification pricedure by uploading yet another pic worked every time.
    So...limited success but have loads to list so gave up.... :zzzzz:
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messages

    Royaume-Uni

    What i found on the last 10 or so new listings:
    1. Ist pic upload never worked.
    2. 2nd pic upioad worked 50% of the time but pic disappeared after listing was completed with "Confirmation"
    3. Using the listing modification pricedure by uploading yet another pic worked every time.
    So...limited success but have loads to list so gave up.... :zzzzz:
    • Posté le 8 août 2018 à 10:58
    • #893254
    "Using the listing modification procedure by uploading yet another pic worked every time".

    I found that did not always work first time either.
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messages

    Royaume-Uni

    It seems to be working OK now :applause:

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