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Hyperlinks won't load: help!

  • mermaid163
    mermaid163 --% (11837x)

    36 messages

    États-Unis

    Hello!
    I have no problem opening the home page, my personal pages, or search pages. But when I try to open specific listings on a page in a new tab, I keep getting an Http Error 500 message. I've googled solutions and done everything I can: cleared cache, cookies and reset Chrome settings. I even tried using incognito windows to no avail. It might work once or twice, but overall, I simply can't get links on a Delcampe page to open up.
    Is anyone else having this problem?
    Any suggestions on how to fix it?
  • Luy
    Luy 99% (5497x)
    advanced

    1639 messages

    Autriche

    Hello!
    I have no problem opening the home page, my personal pages, or search pages. But when I try to open specific listings on a page in a new tab, I keep getting an Http Error 500 message. I've googled solutions and done everything I can: cleared cache, cookies and reset Chrome settings. I even tried using incognito windows to no avail. It might work once or twice, but overall, I simply can't get links on a Delcampe page to open up.
    Is anyone else having this problem?
    Any suggestions on how to fix it?
    • Posté le 18 août 2017 à 00:12
    • #732385
    do you have a special link so I can try?
  • mermaid163
    mermaid163 --% (11837x)

    36 messages

    États-Unis

    Yes, here's an example:
    I had no problem opening a search page for Lefevere. But when I clicked on this link, it won't open no matter how many times I refresh the page: Lien (https)

    Sometimes, if I open the link in an incognito window, it will open. But I am not signed in on an incognito window so I can bid on it. After I sign in, I'm taken the home page, not the link page.When I try to get the link page to open on the second try after signing in, it won't load!
  • mermaid163
    mermaid163 --% (11837x)

    36 messages

    États-Unis

    What's really strange: after I posted above and I came back to click on the blue letter link words, the page opens!
  • Luy
    Luy 99% (5497x)
    advanced

    1639 messages

    Autriche

    there is something strange going on - my items are declining every other minute and when I look at your store, it says no result for this store
    I posted it already to the support and now I am waiting for an answer - normaly I get a reply very quickly
    board
  • mermaid163
    mermaid163 --% (11837x)

    36 messages

    États-Unis

    Oh, no, I don't have a store. I am a buyer. Which makes it all the more frustrating. I'm trying to search and see and the page links won't open. I have more success if I open using 'incognitio' windows.
  • @dimitri
    Administrateur
    @dimitri

    829 messages

    Belgique

    Oh, no, I don't have a store. I am a buyer. Which makes it all the more frustrating. I'm trying to search and see and the page links won't open. I have more success if I open using 'incognitio' windows.
    • Posté le 24 août 2017 à 10:35
    • #734183
    Hello,

    The link seems to be working as intended.

    Looks like it might be a browser related issue.

    Could you please try:

    - Clearing your cache and cookies and try again?
    - Using another webbrowser?

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