Recherche
Fermer
  1. Accueil
  2. Forum
  3. The Delcampe Website
  4. Cannot bid any more
Liste des forums Liste des messages

Cannot bid any more

  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    For the last couple of weeks, I have not been able to make any more bids via Delcampe. The "bid" button that is normally blue shows up as grey. I have been in touch with the help desk, received various instructions of things I can do to rectify the problem and have been told that, if all else fails, I should download Google Chrome.
    In this world of ours where things become daily more and more globalised, I tend to stick out for free choice. At some point in the 19th century, freedom of choice was made a more or less sainted right of man - so I hope we haven't lost it in the 21st century.
    I should like to know why, quite suddenly, Internet Explorer could no longer be used for bids. In the meantime, I shall need to check out Ebay and other stamp sites to see whether I can bid on them.
    In desperation - aiobim
  • wycombe1
    wycombe1 100% (89113x)
    premium

    1955 messages

    Royaume-Uni

    For the last couple of weeks, I have not been able to make any more bids via Delcampe. The "bid" button that is normally blue shows up as grey. I have been in touch with the help desk, received various instructions of things I can do to rectify the problem and have been told that, if all else fails, I should download Google Chrome.
    In this world of ours where things become daily more and more globalised, I tend to stick out for free choice. At some point in the 19th century, freedom of choice was made a more or less sainted right of man - so I hope we haven't lost it in the 21st century.
    I should like to know why, quite suddenly, Internet Explorer could no longer be used for bids. In the meantime, I shall need to check out Ebay and other stamp sites to see whether I can bid on them.
    In desperation - aiobim
    • Posté le 26 juil. 2014 à 03:36
    • #512193
    This sounds like a problem with your computer/operating system rather than the browser. I have no problem with IE though it is not my main browser. I use a variety of browsers as they all have their little foibles but stay away from the main ones as these tend to be more targeted by the hackers and scammers.

    Why not try one of the Browsers - like Maxtor or Avant - that are not 'mainstream'. You will find you get far fewer problems as the crooks do not target them.

    If you have not yet done so run a full scan with your anti virus programme and also run an anti-malware scan. You can use the free version of Antimalwarebytes if you do not already have such a programme on your computer. This will catch any rogue things on your computer.
  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    For the last couple of weeks, I have not been able to make any more bids via Delcampe. The "bid" button that is normally blue shows up as grey. I have been in touch with the help desk, received various instructions of things I can do to rectify the problem and have been told that, if all else fails, I should download Google Chrome.
    In this world of ours where things become daily more and more globalised, I tend to stick out for free choice. At some point in the 19th century, freedom of choice was made a more or less sainted right of man - so I hope we haven't lost it in the 21st century.
    I should like to know why, quite suddenly, Internet Explorer could no longer be used for bids. In the meantime, I shall need to check out Ebay and other stamp sites to see whether I can bid on them.
    In desperation - aiobim
    • Posté le 26 juil. 2014 à 03:36
    • #512193
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • emmbersplace
    emmbersplace 50% (13054x)
    standard

    908 messages

    Philippines

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 26 juil. 2014 à 05:01
    • #512202
    Yes....me too!

    I've ditched Chrome altogether for this very reason. Why D continue to recommend it is a complete mystery to me
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Yes....me too!

    I've ditched Chrome altogether for this very reason. Why D continue to recommend it is a complete mystery to me
    • Posté le 26 juil. 2014 à 07:56
    • #512216
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • emmbersplace
    emmbersplace 50% (13054x)
    standard

    908 messages

    Philippines

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 26 juil. 2014 à 08:36
    • #512220
    Yes....that is the browser I have used the most over the last couple of years. No problems so far
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    This sounds like a problem with your computer/operating system rather than the browser. I have no problem with IE though it is not my main browser. I use a variety of browsers as they all have their little foibles but stay away from the main ones as these tend to be more targeted by the hackers and scammers.

    Why not try one of the Browsers - like Maxtor or Avant - that are not 'mainstream'. You will find you get far fewer problems as the crooks do not target them.

    If you have not yet done so run a full scan with your anti virus programme and also run an anti-malware scan. You can use the free version of Antimalwarebytes if you do not already have such a programme on your computer. This will catch any rogue things on your computer.
    • Posté le 26 juil. 2014 à 04:42
    • #512199
    Many thanks for the helpful tips. What is odd is that this began just 2-3 weeks ago and nothing else is affected.
    I have a Firewall and Virus protection, so there should be no problem.
    We shall see!
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 26 juil. 2014 à 05:01
    • #512202
    No increase of pop-up advertisements but certainly messages about the computer being slow an dusing 57 seconds to download virus protection and Skype.... So I'll go to the virus protectors and have them run a check. Thanks!
    Delcampe never suggested it might be malware....
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Yes....me too!

    I've ditched Chrome altogether for this very reason. Why D continue to recommend it is a complete mystery to me
    • Posté le 26 juil. 2014 à 07:56
    • #512216
    Thanks for response - so glad I'm not alone. WHY did I never use the forum before!!
    How are things in the Philippines now? Hopefully more settled.
    All best.
  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    No increase of pop-up advertisements but certainly messages about the computer being slow an dusing 57 seconds to download virus protection and Skype.... So I'll go to the virus protectors and have them run a check. Thanks!
    Delcampe never suggested it might be malware....
    • Posté le 26 juil. 2014 à 12:50
    • #512253
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131177x)
    PRO advanced

    1137 messages

    Royaume-Uni

    For the last couple of weeks, I have not been able to make any more bids via Delcampe. The "bid" button that is normally blue shows up as grey. I have been in touch with the help desk, received various instructions of things I can do to rectify the problem and have been told that, if all else fails, I should download Google Chrome.
    In this world of ours where things become daily more and more globalised, I tend to stick out for free choice. At some point in the 19th century, freedom of choice was made a more or less sainted right of man - so I hope we haven't lost it in the 21st century.
    I should like to know why, quite suddenly, Internet Explorer could no longer be used for bids. In the meantime, I shall need to check out Ebay and other stamp sites to see whether I can bid on them.
    In desperation - aiobim
    • Posté le 26 juil. 2014 à 03:36
    • #512193
    Just curious which version of IE are you using?

    Alan Catherall
    [Hoatzinstamps]

  • emmbersplace
    emmbersplace 50% (13054x)
    standard

    908 messages

    Philippines

    Thanks for response - so glad I'm not alone. WHY did I never use the forum before!!
    How are things in the Philippines now? Hopefully more settled.
    All best.
    • Posté le 26 juil. 2014 à 12:57
    • #512258
    Good that you have joined our little forum community.

    Regretfully, typhoons are getting worse....had another one 2 weeks ago that turned parts of Manila into a river (100+dead). Major flooding here too with power outage for nearly a week. Another on its way....

    Tacloban City, hit by Haiyan last year, has still not been rebuilt and looks pretty much like a WW2 bomb site.....death toll unofficially is well over 10,000 but they stopped counting so as not to embarrass the President (who had announced that it was less than 2500). Target rebuilding of houses was 50,000 by June 2014 - actual number rebuilt is 150. Filipinos are not so good at realistic estimates!

    Anyway, I digress

    On topic a bit more, Delcampe do seem to have problems with certain browsers as do some other auction sites. Firefox may not be the fastest or most techie browser but it works well, rarely crashes and simply does the job.

    Great to hear from you again
    Mike
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 26 juil. 2014 à 08:36
    • #512220
    Thanks - not quite sure where to find Firefox - perhaps just Lien (http) . Something to look into.
    Last night I ran a Whole virus check and one item of malware was found. Perhaps this will have solved the problem. Time will tell!
    But many thanks for all suggestions and help.
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 26 juil. 2014 à 12:59
    • #512259
    I've got Avast as firewall, virus protection etc. and they do have a malware search, something I did last night and they found one.
    Waiting to see whether this has solved the problem.
    Appreciate all the help!
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Good that you have joined our little forum community.

    Regretfully, typhoons are getting worse....had another one 2 weeks ago that turned parts of Manila into a river (100+dead). Major flooding here too with power outage for nearly a week. Another on its way....

    Tacloban City, hit by Haiyan last year, has still not been rebuilt and looks pretty much like a WW2 bomb site.....death toll unofficially is well over 10,000 but they stopped counting so as not to embarrass the President (who had announced that it was less than 2500). Target rebuilding of houses was 50,000 by June 2014 - actual number rebuilt is 150. Filipinos are not so good at realistic estimates!

    Anyway, I digress

    On topic a bit more, Delcampe do seem to have problems with certain browsers as do some other auction sites. Firefox may not be the fastest or most techie browser but it works well, rarely crashes and simply does the job.

    Great to hear from you again
    Mike
    • Posté le 26 juil. 2014 à 23:11
    • #512297
    Hello Mike,
    Sorry to hear the weather problems just don't go away. Plus if it's anything like Haiti, whatever cash comes in from NGOs etc., disappears along the way to what it was given for. Hope things improve soon. We just complain about "the weather" as the sun isn't shining as much as usual. Very upsetting for our son and his wife, here from the heat and humidity of Singapore!!
    Am gradually working through all suggestions. Perhaps what I've done thus far will have helped. But DEFINITELY I shall come to the Forum next time rather than going to the Delcampe help desk.
    And I must remember to cancel off Chrome!
    All best, Vivienne.
  • emmbersplace
    emmbersplace 50% (13054x)
    standard

    908 messages

    Philippines

    Thanks - not quite sure where to find Firefox - perhaps just Lien (http) . Something to look into.
    Last night I ran a Whole virus check and one item of malware was found. Perhaps this will have solved the problem. Time will tell!
    But many thanks for all suggestions and help.
    • Posté le 27 juil. 2014 à 02:39
    • #512302
    Yes, you can download from your link to Mozilla or via google search. Full name is Mozilla Firefox.

    On the question of malware, I found that I needed specialist malware software configured to reach into the depths of the registry, updated online & scanned regularly.

    A large number of virus scanners are configured for "quick" scan which I found to be inadequate for full protection of my financial details, online banking/payment portals, passwords and the like. These virus programs did not find the malware located deep in the operating system.....I even found one (Norton) where a clever individual had managed to insert malware into the Norton virus scanner program itself instructing the Norton program to ignore the malware when it found it!
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Just curious which version of IE are you using?

    Alan Catherall
    [Hoatzinstamps]

    • Posté le 26 juil. 2014 à 13:04
    • #512260
    Hello Alan,
    Well, when you ask questions like that, it only shows what a total dumbo I am! All it seems to say under the IE logo is that it's Internet Explorer (64 bit) which doesn't sound very satisfactory.
    Mostly, when there's a programme update, I get a message and will allow the update. The version I've got is from May 2012 - or perhaps it was downloaded onto my laptop then...
    Best, Vivienne.
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Yes, you can download from your link to Mozilla or via google search. Full name is Mozilla Firefox.

    On the question of malware, I found that I needed specialist malware software configured to reach into the depths of the registry, updated online & scanned regularly.

    A large number of virus scanners are configured for "quick" scan which I found to be inadequate for full protection of my financial details, online banking/payment portals, passwords and the like. These virus programs did not find the malware located deep in the operating system.....I even found one (Norton) where a clever individual had managed to insert malware into the Norton virus scanner program itself instructing the Norton program to ignore the malware when it found it!
    • Posté le 27 juil. 2014 à 02:56
    • #512305
    Oh, goodness - is there no safety anywhere?!
    I should actually ask my son as he works with internet security in Sing. He may also have some ideas. Just hate to bother him while he's on vacation.

    And thanks for more details of getting hold of Firefax.

    Best, Vivienne.
  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    I've got Avast as firewall, virus protection etc. and they do have a malware search, something I did last night and they found one.
    Waiting to see whether this has solved the problem.
    Appreciate all the help!
    • Posté le 27 juil. 2014 à 02:45
    • #512303
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131177x)
    PRO advanced

    1137 messages

    Royaume-Uni

    Hello Alan,
    Well, when you ask questions like that, it only shows what a total dumbo I am! All it seems to say under the IE logo is that it's Internet Explorer (64 bit) which doesn't sound very satisfactory.
    Mostly, when there's a programme update, I get a message and will allow the update. The version I've got is from May 2012 - or perhaps it was downloaded onto my laptop then...
    Best, Vivienne.
    • Posté le 27 juil. 2014 à 02:58
    • #512306
    Vivienne,

    Go to the Help pull down and select 'About Internet Explorer'. That will show you the version number. It is easier than you think :)

    Alan Catherall
    [Hoatzinstamps]
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Vivienne,

    Go to the Help pull down and select 'About Internet Explorer'. That will show you the version number. It is easier than you think :)

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 27 juil. 2014 à 04:05
    • #512312
    I'll have a go - but have also located Mozilla Firefox...
    AND ... have just managed to make some bids.
    Not without a couple of glitches that then sorted themselves out.
    So ... ever onwards!
    Thanks for everything,
    Vivienne.
  • emmbersplace
    emmbersplace 50% (13054x)
    standard

    908 messages

    Philippines

    Hello Mike,
    Sorry to hear the weather problems just don't go away. Plus if it's anything like Haiti, whatever cash comes in from NGOs etc., disappears along the way to what it was given for. Hope things improve soon. We just complain about "the weather" as the sun isn't shining as much as usual. Very upsetting for our son and his wife, here from the heat and humidity of Singapore!!
    Am gradually working through all suggestions. Perhaps what I've done thus far will have helped. But DEFINITELY I shall come to the Forum next time rather than going to the Delcampe help desk.
    And I must remember to cancel off Chrome!
    All best, Vivienne.
    • Posté le 27 juil. 2014 à 02:52
    • #512304
    Good luck, Vivienne with sorting out malware.....free checkers are malwarebytes. baidu, avg, avast (numerous others on the search engines).

    NGO's over here are mostly fake by the way and the few genuine ones suffer from funds shrinkage .....big case going on now with disappearing billions.....3 senators in jail so far with more to follow.....only the opposition party of course as all members of the ruling party are saints naturally.

  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Good luck, Vivienne with sorting out malware.....free checkers are malwarebytes. baidu, avg, avast (numerous others on the search engines).

    NGO's over here are mostly fake by the way and the few genuine ones suffer from funds shrinkage .....big case going on now with disappearing billions.....3 senators in jail so far with more to follow.....only the opposition party of course as all members of the ruling party are saints naturally.

    • Posté le 27 juil. 2014 à 06:40
    • #512322
    Oh, ye gods -
    How can these people hold up their heads - and it is so typical of just about everywhere. So at least they are catching a few - perhaps the ruling party will change and then they can catch a few more.
    If Avast is good, then that is what I ran and it did pick up one item which then got sorted, I suppose. At least, I asked for that. But I may run one of the Others. Some ppl say once it's there, it's almost impossible to lose, which is not good news.
    In any event, even after ridding myself, hopefully, of the one piece of Malware, IE worked for about 6 bids and collapsed once more - so perhaps it's not me but Delcampe.$
    I could, however, make the bids using Firefox.
    Thanks for patience and help.
    All best, Vivienne.
  • wycombe1
    wycombe1 100% (89113x)
    premium

    1955 messages

    Royaume-Uni

    Oh, ye gods -
    How can these people hold up their heads - and it is so typical of just about everywhere. So at least they are catching a few - perhaps the ruling party will change and then they can catch a few more.
    If Avast is good, then that is what I ran and it did pick up one item which then got sorted, I suppose. At least, I asked for that. But I may run one of the Others. Some ppl say once it's there, it's almost impossible to lose, which is not good news.
    In any event, even after ridding myself, hopefully, of the one piece of Malware, IE worked for about 6 bids and collapsed once more - so perhaps it's not me but Delcampe.$
    I could, however, make the bids using Firefox.
    Thanks for patience and help.
    All best, Vivienne.
    • Posté le 27 juil. 2014 à 10:59
    • #512340
    Try downloading and running this:

    Lien (https)

    Make sure it is the free version that you download. If you have anything nasty on your computer this software should recognise it and you will be able to remove or quarantine it
  • aiobim
    aiobim 100% (34947x)

    19 messages

    Suisse

    Try downloading and running this:

    Lien (https)

    Make sure it is the free version that you download. If you have anything nasty on your computer this software should recognise it and you will be able to remove or quarantine it
    • Posté le 27 juil. 2014 à 14:21
    • #512346
    Thanks, once again, for your help.
    I ran a malware search via Avast that picked up one problem which, hopefully, then got resolved.
    If I use Firefox - or whatever it's called - I can make bids again. IE still doesn't work perfectly.
    I'll try your suggestion Tomorrow! I really don't want any "stuff" on the computer.
    Best regards,
    Vivienne.