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Skrill minimum fee

  • mainlypostcards
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    Royaume-Uni

    I've just had the following email from skrill:


    Dear "my full name",

    To continue providing the excellent service you expect from Skrill, from 1st September 2013 we will be introducing a minimum monthly fee to all our merchants.

    This is not an additional monthly fee and will only affect you if you pay less than £10/month in processing fees.

    If you don’t quite turnover enough to meet these figures, you simply pay the difference to round up your minimum monthly fees to £10.

    Here’s some examples of how the new minimum fee works:

    • Katherine’s Shop. Turnover £400 per month. 4 transactions at £100, fees to Skrill 2.9% +19p per transaction = £12.36, so no additional fees apply.

    • Dave’s Shop. Turnover £200 per month, 2 Transactions at £100, Fees to Skrill 2.9% +19p per transaction = £6.18. Dave has to pay an additional £3.82 to reach the minimum fee of £10.

    Because Skrill understand that starting an online shop takes time, we will continue to offer no minimum monthly fees for the first 2 months from opening an account. Minimum monthly fees will be collected on the 1st day of the next calendar month.

    Given that I only receive about £50 a month via them, I suppose I'm going to have to close that account.
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    Royaume-Uni

    I've just had the following email from skrill:


    Dear "my full name",

    To continue providing the excellent service you expect from Skrill, from 1st September 2013 we will be introducing a minimum monthly fee to all our merchants.

    This is not an additional monthly fee and will only affect you if you pay less than £10/month in processing fees.

    If you don’t quite turnover enough to meet these figures, you simply pay the difference to round up your minimum monthly fees to £10.

    Here’s some examples of how the new minimum fee works:

    • Katherine’s Shop. Turnover £400 per month. 4 transactions at £100, fees to Skrill 2.9% +19p per transaction = £12.36, so no additional fees apply.

    • Dave’s Shop. Turnover £200 per month, 2 Transactions at £100, Fees to Skrill 2.9% +19p per transaction = £6.18. Dave has to pay an additional £3.82 to reach the minimum fee of £10.

    Because Skrill understand that starting an online shop takes time, we will continue to offer no minimum monthly fees for the first 2 months from opening an account. Minimum monthly fees will be collected on the 1st day of the next calendar month.

    Given that I only receive about £50 a month via them, I suppose I'm going to have to close that account.
    • Posté le 10 juil. 2013 à 12:30
    • #456534
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • wycombe1
    wycombe1 100% (88989x)
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    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 10 juil. 2013 à 12:36
    • #456535
    I have not received this message yet.

    But if I do my account will be closed. Although my payments received through Skrill have been steadily improving I still would be paying them extra each month. In my opinion a rip off.
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    Royaume-Uni

    I've just had the following email from skrill:


    Dear "my full name",

    To continue providing the excellent service you expect from Skrill, from 1st September 2013 we will be introducing a minimum monthly fee to all our merchants.

    This is not an additional monthly fee and will only affect you if you pay less than £10/month in processing fees.

    If you don’t quite turnover enough to meet these figures, you simply pay the difference to round up your minimum monthly fees to £10.

    Here’s some examples of how the new minimum fee works:

    • Katherine’s Shop. Turnover £400 per month. 4 transactions at £100, fees to Skrill 2.9% +19p per transaction = £12.36, so no additional fees apply.

    • Dave’s Shop. Turnover £200 per month, 2 Transactions at £100, Fees to Skrill 2.9% +19p per transaction = £6.18. Dave has to pay an additional £3.82 to reach the minimum fee of £10.

    Because Skrill understand that starting an online shop takes time, we will continue to offer no minimum monthly fees for the first 2 months from opening an account. Minimum monthly fees will be collected on the 1st day of the next calendar month.

    Given that I only receive about £50 a month via them, I suppose I'm going to have to close that account.
    • Posté le 10 juil. 2013 à 12:30
    • #456534
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • emmbersplace
    emmbersplace 63% (13050x)
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    908 messages

    Philippines

    I've just had the following email from skrill:


    Dear "my full name",

    To continue providing the excellent service you expect from Skrill, from 1st September 2013 we will be introducing a minimum monthly fee to all our merchants.

    This is not an additional monthly fee and will only affect you if you pay less than £10/month in processing fees.

    If you don’t quite turnover enough to meet these figures, you simply pay the difference to round up your minimum monthly fees to £10.

    Here’s some examples of how the new minimum fee works:

    • Katherine’s Shop. Turnover £400 per month. 4 transactions at £100, fees to Skrill 2.9% +19p per transaction = £12.36, so no additional fees apply.

    • Dave’s Shop. Turnover £200 per month, 2 Transactions at £100, Fees to Skrill 2.9% +19p per transaction = £6.18. Dave has to pay an additional £3.82 to reach the minimum fee of £10.

    Because Skrill understand that starting an online shop takes time, we will continue to offer no minimum monthly fees for the first 2 months from opening an account. Minimum monthly fees will be collected on the 1st day of the next calendar month.

    Given that I only receive about £50 a month via them, I suppose I'm going to have to close that account.
    • Posté le 10 juil. 2013 à 12:30
    • #456534
    Thanks for pointing this out.

    Skrill is still a poor 2nd (or worse) alternative to paypal and I will certainly close my account with them as hardly anyone uses it.

    Ever since the company changed its name from moneybookers to the faintly ridiculous skrill, they seem to have lost the plot.....
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    Royaume-Uni

    I've just had the following email from skrill:


    Dear "my full name",

    To continue providing the excellent service you expect from Skrill, from 1st September 2013 we will be introducing a minimum monthly fee to all our merchants.

    This is not an additional monthly fee and will only affect you if you pay less than £10/month in processing fees.

    If you don’t quite turnover enough to meet these figures, you simply pay the difference to round up your minimum monthly fees to £10.

    Here’s some examples of how the new minimum fee works:

    • Katherine’s Shop. Turnover £400 per month. 4 transactions at £100, fees to Skrill 2.9% +19p per transaction = £12.36, so no additional fees apply.

    • Dave’s Shop. Turnover £200 per month, 2 Transactions at £100, Fees to Skrill 2.9% +19p per transaction = £6.18. Dave has to pay an additional £3.82 to reach the minimum fee of £10.

    Because Skrill understand that starting an online shop takes time, we will continue to offer no minimum monthly fees for the first 2 months from opening an account. Minimum monthly fees will be collected on the 1st day of the next calendar month.

    Given that I only receive about £50 a month via them, I suppose I'm going to have to close that account.
    • Posté le 10 juil. 2013 à 12:30
    • #456534
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • wycombe1
    wycombe1 100% (88989x)
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    1952 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 11 juil. 2013 à 03:32
    • #456580
    Perhaps this only applies to 'merchant' accounts.

    Not too sure if Skrill distinguishes between 'ordinary' and 'merchant'?

    If Skrill implements something like this I'm sure it will lose 90% of its business and very few will open new accounts. Most of the buyers who use Skrill will desert as who would want to pay £10 per month to make the odd payment for an auction lot?

    A totally barmy idea which will put them back to the stone age in electronic payment transfer terms. In one fell swoop Paypal will cement its position as the No. 1 payment method without the need for any promotion or advertising!

    Saying all that - I have still not received anything from Skrill about this!
  • moonstone
    moonstone 100% (55519x)
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    1033 messages

    Royaume-Uni

    Perhaps this only applies to 'merchant' accounts.

    Not too sure if Skrill distinguishes between 'ordinary' and 'merchant'?

    If Skrill implements something like this I'm sure it will lose 90% of its business and very few will open new accounts. Most of the buyers who use Skrill will desert as who would want to pay £10 per month to make the odd payment for an auction lot?

    A totally barmy idea which will put them back to the stone age in electronic payment transfer terms. In one fell swoop Paypal will cement its position as the No. 1 payment method without the need for any promotion or advertising!

    Saying all that - I have still not received anything from Skrill about this!
    • Posté le 11 juil. 2013 à 04:30
    • #456594
    You might be right about the merchant / ordinary members - I haven't received anything either, and I note that the example Mainly quotes talks about 'shops', so perhaps, like Paypal micropayments, they will just keep the smaller ones going as is.

    Possibly grasping at straws - I would get perhaps £50 in a good sales month paid via Skrill, so would close it down if this is imposed on everyone. As it is, it's little more than a convenience for my few customers who use it.
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    Australie

    I've just had the following email from skrill:


    Dear "my full name",

    To continue providing the excellent service you expect from Skrill, from 1st September 2013 we will be introducing a minimum monthly fee to all our merchants.

    This is not an additional monthly fee and will only affect you if you pay less than £10/month in processing fees.

    If you don’t quite turnover enough to meet these figures, you simply pay the difference to round up your minimum monthly fees to £10.

    Here’s some examples of how the new minimum fee works:

    • Katherine’s Shop. Turnover £400 per month. 4 transactions at £100, fees to Skrill 2.9% +19p per transaction = £12.36, so no additional fees apply.

    • Dave’s Shop. Turnover £200 per month, 2 Transactions at £100, Fees to Skrill 2.9% +19p per transaction = £6.18. Dave has to pay an additional £3.82 to reach the minimum fee of £10.

    Because Skrill understand that starting an online shop takes time, we will continue to offer no minimum monthly fees for the first 2 months from opening an account. Minimum monthly fees will be collected on the 1st day of the next calendar month.

    Given that I only receive about £50 a month via them, I suppose I'm going to have to close that account.
    • Posté le 10 juil. 2013 à 12:30
    • #456534
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • xtf70
    xtf70 100% (9338x)
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    1490 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 11 juil. 2013 à 07:31
    • #456632
    I've got a personal account and not received this message BUT while looking through my transaction history I noticed my last sale (of £3.20) attracted a FEE of 6p and a PER TRANSACTION FEE of 16p - which makes it more expensive than PayPal Micropayments!

    Oh, and watch out when making refunds - my last refund for 35p attracted a MERCHANT REFUND FEE of 42p which is an order of magnitude greater than PayPal; I'd have been better off sending a few extra stamps than refunding the excess payment
  • xtf70
    xtf70 100% (9338x)
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    Royaume-Uni

    I've got a personal account and not received this message BUT while looking through my transaction history I noticed my last sale (of £3.20) attracted a FEE of 6p and a PER TRANSACTION FEE of 16p - which makes it more expensive than PayPal Micropayments!

    Oh, and watch out when making refunds - my last refund for 35p attracted a MERCHANT REFUND FEE of 42p which is an order of magnitude greater than PayPal; I'd have been better off sending a few extra stamps than refunding the excess payment
    • Posté le 11 juil. 2013 à 17:02
    • #456699
    I'm guessing here but I think the Per Transaction and Refund Fee kick in because payment was made through Delcampe's Wallet

    Caveat venditor
  • mainlypostcards
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    Royaume-Uni

    I've got a personal account and not received this message BUT while looking through my transaction history I noticed my last sale (of £3.20) attracted a FEE of 6p and a PER TRANSACTION FEE of 16p - which makes it more expensive than PayPal Micropayments!

    Oh, and watch out when making refunds - my last refund for 35p attracted a MERCHANT REFUND FEE of 42p which is an order of magnitude greater than PayPal; I'd have been better off sending a few extra stamps than refunding the excess payment
    • Posté le 11 juil. 2013 à 17:02
    • #456699
    Mine is a personal account too, but as stated I got the message.

    It would be helpful if Delcampe could let us know if we would be affected by this. Would using Skrill through one of their "partners", make us eligible for this minimum monthly payment?
  • xtf70
    xtf70 100% (9338x)
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    Royaume-Uni

    Mine is a personal account too, but as stated I got the message.

    It would be helpful if Delcampe could let us know if we would be affected by this. Would using Skrill through one of their "partners", make us eligible for this minimum monthly payment?
    • Posté le 11 juil. 2013 à 17:25
    • #456703
    Are you sure you weren't spoofed? It could be an underhand trick by PayPal to convince you they're best...
  • mainlypostcards
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    Royaume-Uni

    Are you sure you weren't spoofed? It could be an underhand trick by PayPal to convince you they're best...
    • Posté le 11 juil. 2013 à 17:35
    • #456704
    99.9% sure that this message wasn't a spoof.

    I'll contact Skrill tomorrow & ask them if it will effect us. Will post reply here if/when I get it.
  • xtf70
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    Royaume-Uni

    99.9% sure that this message wasn't a spoof.

    I'll contact Skrill tomorrow & ask them if it will effect us. Will post reply here if/when I get it.
    • Posté le 11 juil. 2013 à 18:07
    • #456706
    That would be great Marianne - let's hope that you received the message in error and it was aimed only at commercial members
  • mainlypostcards
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    Royaume-Uni

    That would be great Marianne - let's hope that you received the message in error and it was aimed only at commercial members
    • Posté le 11 juil. 2013 à 18:26
    • #456707
    I hope so too. I don't really want to get rid of my MB account. I'm enjoying the great British weather at the moment down in Devon again. Very cross when this lot got chased by a dog.
    board
  • xtf70
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    Royaume-Uni

    I hope so too. I don't really want to get rid of my MB account. I'm enjoying the great British weather at the moment down in Devon again. Very cross when this lot got chased by a dog.
    • Posté le 11 juil. 2013 à 18:36
    • #456709
    Hehe, I find it quite entertaining when our tourist visitors get chased by the local swans who see them as a source of food...
  • mainlypostcards
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    Royaume-Uni

    Hehe, I find it quite entertaining when our tourist visitors get chased by the local swans who see them as a source of food...
    • Posté le 12 juil. 2013 à 03:19
    • #456720
    I've actually phoned Skrill.
    After being transferred about 3 times and everyone being totally unaware of what I was talking about, the last person asked me from which email address the message had been sent.
    As soon as I gave her the address, she told me it had not come from them.

    I think this is the first time I've fallen for a spoof!
  • wycombe1
    wycombe1 100% (88989x)
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    Royaume-Uni

    I've actually phoned Skrill.
    After being transferred about 3 times and everyone being totally unaware of what I was talking about, the last person asked me from which email address the message had been sent.
    As soon as I gave her the address, she told me it had not come from them.

    I think this is the first time I've fallen for a spoof!
    • Posté le 12 juil. 2013 à 04:44
    • #456730
    It happens to all of us at one time or another!

    Anyway good news. I thought it rather strange Skrill would 'cut its own throat' this way.
  • mainlypostcards
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    Royaume-Uni

    It happens to all of us at one time or another!

    Anyway good news. I thought it rather strange Skrill would 'cut its own throat' this way.
    • Posté le 12 juil. 2013 à 05:01
    • #456734
    There are posts about it on the other website I use. Some people have actually closed their account already, so I'm not the only one who got caught out with this message.
  • xtf70
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    Royaume-Uni

    There are posts about it on the other website I use. Some people have actually closed their account already, so I'm not the only one who got caught out with this message.
    • Posté le 12 juil. 2013 à 06:38
    • #456751
    WARNING!

    I've just been on to my Skrill account and found a debit of £15 on 11th September for 'Gateway Usage Fee'

    Never having seen this before I searched the Help pages and came up with this:

    "Any commercial user that has accepted payments through the Skrill Gateway within the last month but not reached the minimum monthly turnover amount is subject to a gateway usage fee of €19.95"

    Now I'm guessing here but I suspect that I am being branded a 'commercial' user because my account is linked to Delcampe's Wallet; there's already a per transaction fee being levied so I think it is now time to draw out what little remains of my money and close the account

    Such a shame it didn't catch on as much as PayPal, but I fear it was a case of 'too little too late'
  • mainlypostcards
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    Royaume-Uni

    WARNING!

    I've just been on to my Skrill account and found a debit of £15 on 11th September for 'Gateway Usage Fee'

    Never having seen this before I searched the Help pages and came up with this:

    "Any commercial user that has accepted payments through the Skrill Gateway within the last month but not reached the minimum monthly turnover amount is subject to a gateway usage fee of €19.95"

    Now I'm guessing here but I suspect that I am being branded a 'commercial' user because my account is linked to Delcampe's Wallet; there's already a per transaction fee being levied so I think it is now time to draw out what little remains of my money and close the account

    Such a shame it didn't catch on as much as PayPal, but I fear it was a case of 'too little too late'
    • Posté le 4 oct. 2013 à 08:50
    • #466975
    I just checked mine and there is no charge on my account.

    Is your Skrill account linked to Ebay? I have seen comments in the past of different charges being levied when you accept it on there as a payment method.
  • moonstone
    moonstone 100% (55519x)
    advanced

    1033 messages

    Royaume-Uni

    WARNING!

    I've just been on to my Skrill account and found a debit of £15 on 11th September for 'Gateway Usage Fee'

    Never having seen this before I searched the Help pages and came up with this:

    "Any commercial user that has accepted payments through the Skrill Gateway within the last month but not reached the minimum monthly turnover amount is subject to a gateway usage fee of €19.95"

    Now I'm guessing here but I suspect that I am being branded a 'commercial' user because my account is linked to Delcampe's Wallet; there's already a per transaction fee being levied so I think it is now time to draw out what little remains of my money and close the account

    Such a shame it didn't catch on as much as PayPal, but I fear it was a case of 'too little too late'
    • Posté le 4 oct. 2013 à 08:50
    • #466975
    Having noticed your post, I've just checked my Skrill account, and I don't have any similar debit (yet!), although I've also got my account linked to the Delcampe wallet.
    My Skrill payments continue to drop to almost negligible proportions so if they do try to impose this, that will be the end of my dealings with them!
  • xtf70
    xtf70 100% (9338x)
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    1490 messages

    Royaume-Uni

    I just checked mine and there is no charge on my account.

    Is your Skrill account linked to Ebay? I have seen comments in the past of different charges being levied when you accept it on there as a payment method.
    • Posté le 4 oct. 2013 à 09:23
    • #466977
    I tried linking it some time ago - at least a couple of years - but found I was being charged even for Delcampe payments so quickly unlinked it again

    I note Skrill's help pages define a commercial account as one to receive payments through 'your web site' so there may be some mileage in checking out the Delcampe/eBay connection
  • mainlypostcards
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    Royaume-Uni

    I tried linking it some time ago - at least a couple of years - but found I was being charged even for Delcampe payments so quickly unlinked it again

    I note Skrill's help pages define a commercial account as one to receive payments through 'your web site' so there may be some mileage in checking out the Delcampe/eBay connection
    • Posté le 4 oct. 2013 à 09:32
    • #466979
    Maybe you should contact them to find out why the charge was made.