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Problem with PAYPAL settlements

  • hoatzinstamps
    hoatzinstamps 100% (131277x)
    PRO advanced

    1146 messages

    Royaume-Uni

    PAYPAL payments coming through today are only showing the total amount of the payment and are not separating the purchase total from the postage amount. This is a very confusing change - is this an error or another Delcampe 'unnotified' enhancement?

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    PAYPAL payments coming through today are only showing the total amount of the payment and are not separating the purchase total from the postage amount. This is a very confusing change - is this an error or another Delcampe 'unnotified' enhancement?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 avr. 2011 à 11:20
    • #329514
    Am I missing something? Isn't that how it's always been with Delcampe/Paypal payments?
  • hoatzinstamps
    hoatzinstamps 100% (131277x)
    PRO advanced

    1146 messages

    Royaume-Uni

    Am I missing something? Isn't that how it's always been with Delcampe/Paypal payments?
    • Posté le 2 avr. 2011 à 12:05
    • #329521
    No, the PAYPAL payment always used to show the purchases total, the postage amount paid and the total of both amounts.

    Either you've missed something or else I've been receiving special treatment.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    No, the PAYPAL payment always used to show the purchases total, the postage amount paid and the total of both amounts.

    Either you've missed something or else I've been receiving special treatment.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 avr. 2011 à 12:30
    • #329526
    Now you actually made me go and have a look at my Paypal account - you have defenitely been receiving special treatment. All my payments only show the total amount and I've gone back to the beginning of March.
  • hoatzinstamps
    hoatzinstamps 100% (131277x)
    PRO advanced

    1146 messages

    Royaume-Uni

    Now you actually made me go and have a look at my Paypal account - you have defenitely been receiving special treatment. All my payments only show the total amount and I've gone back to the beginning of March.
    • Posté le 2 avr. 2011 à 12:39
    • #329529
    To clarify - I am talking about the PAYPAL advice that you receive. On the advice the payment is normally presented to show purchase total, postage paid and total paid. It is the advice .. not the information in your PAYPAL account that I am referring to.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    To clarify - I am talking about the PAYPAL advice that you receive. On the advice the payment is normally presented to show purchase total, postage paid and total paid. It is the advice .. not the information in your PAYPAL account that I am referring to.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 avr. 2011 à 13:09
    • #329531
    Ok, I misunderstood you.
    I have never looked at that before, but you are right. Up until 30/3 purchase price and postage were seperated and from the 31st it is just a single amount.
  • Compte supprimé
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    Royaume-Uni

    Ok, I misunderstood you.
    I have never looked at that before, but you are right. Up until 30/3 purchase price and postage were seperated and from the 31st it is just a single amount.
    • Posté le 2 avr. 2011 à 14:01
    • #329535
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131277x)
    PRO advanced

    1146 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 5 avr. 2011 à 05:11
    • #329974
    I refered the matter to Delcampe Support. They claim it isn't something caused by e-wallet / interface with PAYPAL. They believe it is a PAYPAL problem.

    I've given up on this one. :pc_user3:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131277x)
    PRO advanced

    1146 messages

    Royaume-Uni

    I refered the matter to Delcampe Support. They claim it isn't something caused by e-wallet / interface with PAYPAL. They believe it is a PAYPAL problem.

    I've given up on this one. :pc_user3:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 5 avr. 2011 à 05:34
    • #329984
    FYI. Problem now appears to be fixed - I don't know who made the fix, Delcampe or PAYPAL - but anyhow seems to be working as before again.

    Alan Catherall
    [Hoatzinstamps]