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The visitor counter has not worked since December 26,

  • pipeline
    pipeline 100% (42543x)
    advanced

    447 messages

    Danemark

    Are there any others of you, where the counter that registers the number of visits to each lot at the auction is not counting?
    I have not registered any visits since 12/26/2025
  • @elise
    Administrateur
    @elise

    817 messages

    Belgique

    Hello,

    Thank you for your message.

    Our technical team had to deactivate the visitor counters in order to carry out necessary checks in order to ensure the reliability of the service.

    We understand that this may be inconvenient and sincerely apologise for any inconvenience caused.

    The counter may be temporarily reactivated and then deactivated again while we identify and correct the problem. Please rest assured that we are doing everything we can to resolve this quickly.

    Thank you for your patience and understanding.

    Best regards,

    Elise - Customer service
  • pipeline
    pipeline 100% (42543x)
    advanced

    447 messages

    Danemark

    Hello,

    Thank you for your message.

    Our technical team had to deactivate the visitor counters in order to carry out necessary checks in order to ensure the reliability of the service.

    We understand that this may be inconvenient and sincerely apologise for any inconvenience caused.

    The counter may be temporarily reactivated and then deactivated again while we identify and correct the problem. Please rest assured that we are doing everything we can to resolve this quickly.

    Thank you for your patience and understanding.

    Best regards,

    Elise - Customer service
    • Posté le 2 janv. 2026 à 04:06
    • #1979084
    Thank you for the message Elise.
    I have now gone back to look at my new listed items, and can see, that the problem started 20 or 21 December, and to 26 December, only very few listed items are shown, and from 26 until now, zero visits are shown at my new listed items.
  • pipeline
    pipeline 100% (42543x)
    advanced

    447 messages

    Danemark

    Hello,

    Thank you for your message.

    Our technical team had to deactivate the visitor counters in order to carry out necessary checks in order to ensure the reliability of the service.

    We understand that this may be inconvenient and sincerely apologise for any inconvenience caused.

    The counter may be temporarily reactivated and then deactivated again while we identify and correct the problem. Please rest assured that we are doing everything we can to resolve this quickly.

    Thank you for your patience and understanding.

    Best regards,

    Elise - Customer service
    • Posté le 2 janv. 2026 à 04:06
    • #1979084
    It now looks like the counter is counting again.

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