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Lister -fault in latest update

  • gemmament
    Compte fermé
    PRO free

    312 messages

    Royaume-Uni

    It appears that the latest update, today the 29th Sept has a fault. when lisitng postcards into a county, the ability to insert it into an 'other ' section within that county hss been removed.
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    Hi "Gemmament",


    We are looking into this.
    As soon as it is fixed, I'll let you know.

    We are sorry for the inconvenience caused.


    Kind regards,
    Miranda - Delcampe Customer Service
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    For those of you who are experiencing the same issue as "Gemmament", and while waiting for a new update of the Lister and in order to be able to post your items, we invite you to manually change the category ID's in the Lister.
    Here is the list of categories and their ID's, click on the link to see the list: Lien (https)

    We understand that this is not an ideal situation but it is a temporary solution to the problem you are experiencing.

    There are two possibilities o change the category ID:

    1) You can either modify your items one by one by clicking on "Modify".
    2) You can either export your sales (in an Excel or CSV), add the category ID number in the "category_id" column and re-import your sales.
    For more information on how to import and export a file, I invite you to consult this article: Import and Export a file via the Lister: Lien (https)


    We apologise for this inconvenience and thank you for your patience and understanding.

    Kind regards,
    Miranda - Delcampe Customer Service
  • ontheridgestamps
    ontheridgestamps 100% (6235x)
    advanced

    10 messages

    Canada

    I have found another issue in the Lister since it has been updated. The personal_reference numbers are not being imported when loading the XLS import file into the Lister - they are all blank. Nothing has changed in my file layout.

    Let me know if you require more information to investigate.

    Thanks, Greg
  • prescott9376
    prescott9376 100% (528x)
    free

    80 messages

    Royaume-Uni

    I have found another issue in the Lister since it has been updated. The personal_reference numbers are not being imported when loading the XLS import file into the Lister - they are all blank. Nothing has changed in my file layout.

    Let me know if you require more information to investigate.

    Thanks, Greg
    • Posté le 30 sept. 2022 à 18:22
    • #1465819
    I am experiencing difficulties in modifying photos since Thursday
  • @marion
    Administrateur
    @marion

    589 messages

    Belgique

    Hello,

    Several users are indeed experiencing difficulties with the Lister.
    For more information, I invite you to read our technical report: Lien (https)

    If you have an issue with your file importation, we ask you to send it to us via our contact form: Lien (https)

    It will be easier for us to help you and analyze your file.

    Thank you in advance for your understanding.

    Kind regards,

    Marion - Delcampe Customer Service
  • ontheridgestamps
    ontheridgestamps 100% (6235x)
    advanced

    10 messages

    Canada

    Looks like the latest version of the Lister has resolved the blank personal reference # issue - thank you.

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