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Problem with showing my shopping cart

  • spect777
    Compte fermé

    3 messages

    Australie

    There is something wrong with showing the shopping cart and it has been several days.
    board
  • @elise
    Administrateur
    @elise

    846 messages

    Belgique

    There is something wrong with showing the shopping cart and it has been several days.
    • Posté le 5 août 2021 à 01:17
    • #1312795
    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
  • spect777
    Compte fermé

    3 messages

    Australie

    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
    • Posté le 6 août 2021 à 10:13
    • #1313383
    No. It is solved. Thank you for the help.
  • westham60
    westham60 100% (3612x)
    free

    11 messages

    Nouvelle-Zélande

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
  • spect777
    Compte fermé

    3 messages

    Australie

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
    • Posté le 19 août 2021 à 15:25
    • #1317358
    I have exactly same problem for several days at the beginning of this month. After I posted it here, my problem is fixed. It seems that it is something wrong with our accounts.
  • westham60
    westham60 100% (3612x)
    free

    11 messages

    Nouvelle-Zélande

    Thanks for this. Hopefully that's what it is and will be seen and attended to soon.
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    Hi everyone,

    we know that some of you are still impacted by the shopping cart.
    We'll let you know when the issue is fixed.

    We are sorry for the inconvenience caused and we thank you again for your patience.

    Regards,
    Miranda
  • westham60
    westham60 100% (3612x)
    free

    11 messages

    Nouvelle-Zélande

    I'm sure you are doing your best, and it is the weekend, but it is very disappointing that it is now more than 48 hours since this problem started.
  • Compte supprimé
    Compte supprimé

    0 message

    États-Unis

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @marion
    Administrateur
    @marion

    589 messages

    Belgique

    Hello,

    Our IT department is working on it.

    You can follow this situation via our technical report: Lien (https)

    We will keep you posted via this page.

    We are sorry for the inconvenience caused and thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service

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