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Not getting emails today when items sell

  • Compte supprimé
    Compte supprimé

    0 message

    États-Unis

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @elise
    Administrateur
    @elise

    846 messages

    Belgique

    Hello,

    Thank you for your email.

    Please contact us through our contact form in order to provide us with the item numbers: Lien (https)

    Best regards,

    Elise - Customer Service
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 messages

    Royaume-Uni

    This has a widespread problem for the past 24 hours now. Yesterday I was getting invoice requests on time, but not notifications of sale. These would appear 5 or 6 hours later. Today I am not getting invoice requests, sales notifications, notifications of payment or any emails at all.
  • pipeline
    pipeline 100% (43010x)
    advanced

    448 messages

    Danemark

    This has a widespread problem for the past 24 hours now. Yesterday I was getting invoice requests on time, but not notifications of sale. These would appear 5 or 6 hours later. Today I am not getting invoice requests, sales notifications, notifications of payment or any emails at all.
    • Posté le 23 avr. 2021 à 05:34
    • #1270946
    It's the same problem for me since Yesterday.
    Notifications are 5-6 hours late, and buyers ask for an invoice even I can't find notifications for sold items.
    Today I have sold more items with and received the notifications Hours later and 1 buyer ask me for an invoice for 1 bought item, but I found the sale under Messages and send my invoice.
    The buyer paid me at once and the item is shipped.
    It's now more than 9 Hours since I shipped the item, but still no notifications for this sale at all from Delcampe
    Benny
    PIPELINE
    board board board board board

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