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Leaving feedback

  • wycombe1
    wycombe1 100% (87796x)
    premium

    1933 messages

    Royaume-Uni

    Unable to leave feedback today - just keep getting the message - Value is not valid.

    This has happened before when leaving Feedback straddled two or more pages. That is not the case here.

    Anyone having similar problems?
  • wycombe1
    wycombe1 100% (87796x)
    premium

    1933 messages

    Royaume-Uni

    Problem is still here today and I have tried using several different browsers in case it was a browser related problem.

    I am surprised that no one else has come across this.
  • moonstone
    moonstone 100% (55051x)
    advanced

    1025 messages

    Royaume-Uni

    Problem is still here today and I have tried using several different browsers in case it was a browser related problem.

    I am surprised that no one else has come across this.
    • Posté le 20 août 2020 à 03:38
    • #1179610
    No, no problem here, I'm using Firefox and there was an upgrade yesterday, unless that could have had something to do with it, though unlikely
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    No, no problem here, I'm using Firefox and there was an upgrade yesterday, unless that could have had something to do with it, though unlikely
    • Posté le 20 août 2020 à 05:35
    • #1179646
    I also use Firefox, and there haven't been any problems for a long long time.
  • grantlambert
    grantlambert 100% (29329x)
    advanced

    6 messages

    Australie

    Problem is still here today and I have tried using several different browsers in case it was a browser related problem.

    I am surprised that no one else has come across this.
    • Posté le 20 août 2020 à 03:38
    • #1179610
    Same problem here - just keep getting the message - Value is not valid. for the last two days.
  • wycombe1
    wycombe1 100% (87796x)
    premium

    1933 messages

    Royaume-Uni

    It does seem to be a browser problem.

    Managed to leave feedback eventually using Chrome. It seems only a select few browsers allow this feature to work. Its a bit of a pain really finding what works and what does not by trial and error.!!
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    Hi everyone,

    The issue is apparently located on this page: Lien (https) only
    We are working on it.
    If you want to give a feedback now, the only other option is to do it on the sale's page (of the item).
    OR you can still do it through the sale tracking system Lien (https)
    Select either the item(s) or the payment request you want to rate, then click on Rate in the upper right corner.

    For more information, please consult our technical report: Lien (https)


    Kind regards,
    Miranda

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