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Shopping cart purchases did not close properly

  • jcyw65
    jcyw65 100% (1295x)
    free

    3 messages

    Canada

    I purchased 3 items from seller fujeira through the shopping cart function (lot 458045881 and lot 529771348 2 copies) but the purchases are not showing up in my Purchase tracking. The individual lot pages say that I purchased them, but I did not get any confirmation email about the purchase, and they are not in my purchased items list either. It seems they did not close properly. At the same time I purchased a different lot from another seller and it went through fine (I didn't use the shopping cart for that). Please check and close the sales so the seller can send me an invoice.

    Thanks
    Jean
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    I purchased 3 items from seller fujeira through the shopping cart function (lot 458045881 and lot 529771348 2 copies) but the purchases are not showing up in my Purchase tracking. The individual lot pages say that I purchased them, but I did not get any confirmation email about the purchase, and they are not in my purchased items list either. It seems they did not close properly. At the same time I purchased a different lot from another seller and it went through fine (I didn't use the shopping cart for that). Please check and close the sales so the seller can send me an invoice.

    Thanks
    Jean
    • Posté le 29 mai 2018 à 00:51
    • #866475
    Dear "jcyw65",

    I see them in your purchase tracking.
    Could you please go back to Lien (https) and run a search on item 458045881?
    You should see it.


    Kind regards,
    Miranda - Delcampe Customer Service
  • jcyw65
    jcyw65 100% (1295x)
    free

    3 messages

    Canada

    Dear "jcyw65",

    I see them in your purchase tracking.
    Could you please go back to Lien (https) and run a search on item 458045881?
    You should see it.


    Kind regards,
    Miranda - Delcampe Customer Service
    • Posté le 29 mai 2018 à 02:30
    • #866517
    They are there now after some delay. Thank you

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