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Send itens by Delcampe Lister

  • cas6215
    cas6215 100% (3814x)
    free

    52 messages

    Portugal

    Hello,

    Normally I use the Delcampe Lister without problems.

    Today to enter my store I was forced to change the password. No problem.
    But now, when I want to send the itens information from Delcampe Lister, I get an error message even with the new password. The password is not valid !!!
    What will be the problem? Can you help, please?
    board
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    Hello,

    Normally I use the Delcampe Lister without problems.

    Today to enter my store I was forced to change the password. No problem.
    But now, when I want to send the itens information from Delcampe Lister, I get an error message even with the new password. The password is not valid !!!
    What will be the problem? Can you help, please?
    • Posté le 22 mai 2018 à 18:44
    • #863397
    Dear "Cas6215",

    Our IT department has been made aware of this issue.
    As soon as it is fixed, I will let you know.

    We are sorry for the inconvenience caused.


    Kind regards,
    Miranda - Delcampe Customer Service
  • wycombe1
    wycombe1 100% (87799x)
    premium

    1933 messages

    Royaume-Uni

    Is there any time frame for a fix to this?

    I have just tried to upload some listings and have the same problems - but I have not changed anything in what I do. So my passwords etc. remain unchanged.
  • cas6215
    cas6215 100% (3814x)
    free

    52 messages

    Portugal

    Dear "Cas6215",

    Our IT department has been made aware of this issue.
    As soon as it is fixed, I will let you know.

    We are sorry for the inconvenience caused.


    Kind regards,
    Miranda - Delcampe Customer Service
    • Posté le 23 mai 2018 à 03:20
    • #863517
    Thanks Miranda. Good day!
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    Is there any time frame for a fix to this?

    I have just tried to upload some listings and have the same problems - but I have not changed anything in what I do. So my passwords etc. remain unchanged.
    • Posté le 23 mai 2018 à 05:27
    • #863643
    Same problem here.
  • @miranda
    Administrateur
    @miranda

    535 messages

    Belgique

    Hello,

    This issue has been fixed.

    Could you please try again to log in to the Lister?

    And could you please let me know if it does not work?


    Thank you and again we are sorry for the inconvenience caused.


    Kind regards,
    Miranda
  • cas6215
    cas6215 100% (3814x)
    free

    52 messages

    Portugal

    Hello,

    This issue has been fixed.

    Could you please try again to log in to the Lister?

    And could you please let me know if it does not work?


    Thank you and again we are sorry for the inconvenience caused.


    Kind regards,
    Miranda
    • Posté le 23 mai 2018 à 09:23
    • #863832
    Hello,

    The problem is solved. Thank you.
  • wycombe1
    wycombe1 100% (87799x)
    premium

    1933 messages

    Royaume-Uni

    I agree - fixed. Many thanks.

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