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Unable to archive items from the "shipped" tab

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    Royaume-Uni

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    Royaume-Uni

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    • Posté le 29 mai 2014 à 11:13
    • #505341
    I agree that the constant problems are psychological debilitating ... and in fact I gave up listing at the beginning of the week ... and only put a few up today. I doubt if we are alone.

    Alan Catherall
    [Hoatzinstamps]
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    Belgique

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    • Posté le 29 mai 2014 à 11:13
    • #505341
    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
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    Royaume-Uni

    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
    • Posté le 30 mai 2014 à 10:35
    • #505523
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131778x)
    PRO advanced

    1159 messages

    Royaume-Uni

    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
    • Posté le 30 mai 2014 à 10:35
    • #505523
    HERE'S ANOTHER ONE or TWO.

    Within the 'Invoiced' tab.
    You are unable to edit the invoice to send a revised one. I needed to correct a mistake but couldn't do so from this Tab.
    However I went to the 'All' tab which allowed me to edit the invoice.

    Also, within the 'Invoiced' tab I did try to use the 'Reminder' selection, thinking that this might provide me with the ability to edit the invoice. It didn't which was correct of course but it stated that I had already sent a 'reminder' which wasn't the case. There is something wrong here too.

    It's a pity that you didn't take control of this implementation at a much earlier stage. I do hope that it is fixable.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131778x)
    PRO advanced

    1159 messages

    Royaume-Uni

    Hello,


    I fully understand and I agree with you.

    I am back in charge of the technical team for 2-3 weeks and things are slowly becoming better. But there was/is much to fix.

    We think about a more stable situation next week.

    In the meantime, please continue to notify us about bugs. This way, we know them, so we can solve them.


    Thank you
    • Posté le 30 mai 2014 à 10:35
    • #505523
    AND HERE'S YET ANOTHER ....

    On this occasion I have cancelled an item for a buyer (using the unpaid item method) and invoiced the buyer with the cancelled item removed from the invoice.

    The revised invoice moves to 'Invoiced' tab but the cancelled item remains in the 'To be invoiced' tab. I haven't tried to invoice it obviously but will archive this invoice.

    Looks like another glitch.

    Alan Catherall
    [Hoatzinstamps]