Sold and sent items becoming becoming unsent

  • wycombe1

    1949 messages

    Royaume-Uni

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
    • Posté le 23 nov. 2012 à 04:39
    • #420042
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • mjocovers

    474 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 23 nov. 2012 à 05:50
    • #420075
    I've never had this problem until today

    Now , today , no matter how many times I mark something as SENT it reverts back to being. unsent!

    I tried 5 times with one listing.

    I also tried with different browsers.

  • mjocovers

    474 messages

    Royaume-Uni

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
    • Posté le 23 nov. 2012 à 04:39
    • #420042
    The problem seems to have been fixed now
  • wycombe1

    1949 messages

    Royaume-Uni

    The problem seems to have been fixed now
    • Posté le 23 nov. 2012 à 08:18
    • #420134
    Its all working again for me too - thank God!
  • Compte supprimé
    Compte supprimé

    0 message

    Nouvelle-Zélande

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 23 nov. 2012 à 05:50
    • #420075
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @webmaster
    Administrateur

    6991 messages

    Belgique

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
    • Posté le 23 nov. 2012 à 04:39
    • #420042
    Hello,


    There were problems to this, but fixed few hours ago. Do you confirm it is ok ?


    Seb Delcampe
  • wycombe1

    1949 messages

    Royaume-Uni

    Hello,


    There were problems to this, but fixed few hours ago. Do you confirm it is ok ?


    Seb Delcampe
    • Posté le 23 nov. 2012 à 13:53
    • #420417
    All seems to be OK again. Sent items are remaining sent:D
  • @webmaster
    Administrateur

    6991 messages

    Belgique

    All seems to be OK again. Sent items are remaining sent:D
    • Posté le 23 nov. 2012 à 14:16
    • #420432
    Ok, thank you for the confirmation :cool:
  • reynardmf

    139 messages

    Royaume-Uni

    Ok, thank you for the confirmation :cool:
    • Posté le 23 nov. 2012 à 14:23
    • #420443
    Never had this problem before but I have just packed a 10 item lot for shipping and marked them all as sent, but they just revert back to unsent. Tried several times, also rebooted but still the same.
    Makes for a very confusing checkout page!!:angryfire:
  • mjocovers

    474 messages

    Royaume-Uni

    Never had this problem before but I have just packed a 10 item lot for shipping and marked them all as sent, but they just revert back to unsent. Tried several times, also rebooted but still the same.
    Makes for a very confusing checkout page!!:angryfire:
    • Posté le 27 nov. 2012 à 05:13
    • #421221
    Yes, the problem is back again ::crying2:
  • reynardmf

    139 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 23 nov. 2012 à 05:50
    • #420075
    But I have been using the site for a 2/3 years pretty much every day and havent had this before, I just cannot get them to show as sent.
    The only remotely similar thing I get sometimes is when I try and click for sent and nothing at all happens but that just gets sorted with a reboot of my pc. This hasnt changed at all after a reboot!?
  • wycombe1

    1949 messages

    Royaume-Uni

    But I have been using the site for a 2/3 years pretty much every day and havent had this before, I just cannot get them to show as sent.
    The only remotely similar thing I get sometimes is when I try and click for sent and nothing at all happens but that just gets sorted with a reboot of my pc. This hasnt changed at all after a reboot!?
    • Posté le 27 nov. 2012 à 08:03
    • #421265
    I have received a message from the 'technical team' stating this is a bug that they are working on. Hopefully it will be solved soon.
  • emmbersplace

    908 messages

    Philippines

    I have received a message from the 'technical team' stating this is a bug that they are working on. Hopefully it will be solved soon.
    • Posté le 27 nov. 2012 à 08:53
    • #421275
    I have had this problem from time to time over the last 12 months but had assumed it was due to site updates when I deal with dispatches ( 2-4 am Europe time). However, apparently not so.......

    I found that if I marked item "sent" via the packing note, the problem never occurred....only happened when I marked items "sent" manually.
  • reynardmf

    139 messages

    Royaume-Uni

    I have received a message from the 'technical team' stating this is a bug that they are working on. Hopefully it will be solved soon.
    • Posté le 27 nov. 2012 à 08:53
    • #421275
    Thanks for the replies, it seems to have cleared as of late last night, not sure if they did something or it is just one of those things. The system seems also to be very slow over the last few days?