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Paypal list of items

  • mainlypostcards
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    Royaume-Uni

    One of the payments I received this morning via Paypal had an error in the list of items - see images. Although the 3 item numbers are correct, the description isn't.

    Is anyone else experiences this problem?
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  • @webmaster
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    Belgique

    One of the payments I received this morning via Paypal had an error in the list of items - see images. Although the 3 item numbers are correct, the description isn't.

    Is anyone else experiences this problem?
    • Posté le 20 févr. 2012 à 11:07
    • #373059
    Hello,

    Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

    Thank you, Sebastien
  • mainlypostcards
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    Royaume-Uni

    Hello,

    Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

    Thank you, Sebastien
    • Posté le 20 févr. 2012 à 11:35
    • #373068
    I've received one payment for multiple items since this morning and that appears OK.
    I'll post here if it occurs again.
  • mainlypostcards
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    3540 messages

    Royaume-Uni

    Hello,

    Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

    Thank you, Sebastien
    • Posté le 20 févr. 2012 à 11:35
    • #373068
    Hi Sebastien,

    I have a different problem now.
    I sold and invoiced 111 items to one customer. The Paypal list of items only shows 100 items and the amount I've received is wrong.
    Also the first items show the item title, after that it just gives the item number (on the Paypal list that is).

    See my post here: Lien (http)
  • mainlypostcards
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    3540 messages

    Royaume-Uni

    Hi Sebastien,

    I have a different problem now.
    I sold and invoiced 111 items to one customer. The Paypal list of items only shows 100 items and the amount I've received is wrong.
    Also the first items show the item title, after that it just gives the item number (on the Paypal list that is).

    See my post here: Lien (http)
    • Posté le 25 févr. 2012 à 16:00
    • #373931
    I have sent a message to Dimitri with images of my invoice and the complete Paypal list of items. I hope this helps to solve the situation.
  • @dimitri
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    @dimitri

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    Belgique

    I have sent a message to Dimitri with images of my invoice and the complete Paypal list of items. I hope this helps to solve the situation.
    • Posté le 25 févr. 2012 à 17:46
    • #373950
    Hello Mainly,


    Thank you for providing me with that information, it was very helpful.

    We found the root of this difficulty and our technical department will work on it as soon as they can.


    Kind regards,

    Dimitri from the Delcampe Team
  • @webmaster
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    Belgique

    Hello Mainly,


    Thank you for providing me with that information, it was very helpful.

    We found the root of this difficulty and our technical department will work on it as soon as they can.


    Kind regards,

    Dimitri from the Delcampe Team
    • Posté le 27 févr. 2012 à 10:23
    • #374205
    Hello,

    In the meantime it was fixed. Is it better now ?

    Sebastien :pc_user:
  • mainlypostcards
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    Royaume-Uni

    Hello,

    In the meantime it was fixed. Is it better now ?

    Sebastien :pc_user:
    • Posté le 3 mars 2012 à 15:51
    • #375012
    Hello Sebastien,

    Dimitri advised me that it had been fixed and also posted on the other thread.

    100+ items in a single transaction is such a rarity though, that it may take me a while to confirm that it's ok now.

    Marianne