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“payment received” is colored and I cannot change

  • athens_phil
    athens_phil 99% (8869x)
    free

    47 messages

    Grèce

    The buyer xxxx bought an item.
    Before I sent him the invoice, he paid me by electronic payment method, but he did not add the shipping cost.
    Of course I returned the money immediately to him.
    The icon “payment received” is colored and I cannot change that.
    The button to send an invoice does not exist.
    How am I going to send the invoice?

    This example is real.
    I am facing it right now and I cannot find a solution.
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    The buyer xxxx bought an item.
    Before I sent him the invoice, he paid me by electronic payment method, but he did not add the shipping cost.
    Of course I returned the money immediately to him.
    The icon “payment received” is colored and I cannot change that.
    The button to send an invoice does not exist.
    How am I going to send the invoice?

    This example is real.
    I am facing it right now and I cannot find a solution.
    • Posté le 2 févr. 2011 à 13:48
    • #317599
    I am in exactly the same boat.

    I assume your buyer paid via Paypal. I suggest you send him a Paypal invoice; this has been mentioned in another part of the forum and hopefully Delcampe will put things "right" again.
  • Compte supprimé
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    0 message

    Royaume-Uni

    I am in exactly the same boat.

    I assume your buyer paid via Paypal. I suggest you send him a Paypal invoice; this has been mentioned in another part of the forum and hopefully Delcampe will put things "right" again.
    • Posté le 2 févr. 2011 à 14:39
    • #317613
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 3 févr. 2011 à 10:30
    • #317806
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 3 févr. 2011 à 10:30
    • #317806
    I think Matthias has already picked up on that issue as he has asked specific questions about it, which I have replied to.