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"Close Dispute" function doesn't work

  • alan65
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    426 messages

    États-Unis

    It used to be (I think) that one could only 'close' a dispute after the other person had responded at least once.
    Now I see (or, it's been added) a "Close Dispute" link in the dispute.
    This link doesn't seem to work, however. Every time I click on it, the page goes to Delcampe International's Homepage (though I had been in the US Postcard site before clicking.) I went back to check and the dispute is not 'closed'.
  • @webmaster
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    6991 messages

    Belgique

    It used to be (I think) that one could only 'close' a dispute after the other person had responded at least once.
    Now I see (or, it's been added) a "Close Dispute" link in the dispute.
    This link doesn't seem to work, however. Every time I click on it, the page goes to Delcampe International's Homepage (though I had been in the US Postcard site before clicking.) I went back to check and the dispute is not 'closed'.
    • Posté le 17 sept. 2008 à 21:53
    • #216121
    Dear Alan65,


    - It used to be (I think) that one could only 'close' a dispute after the other person
    - had responded at least once.

    Indeed. This has been changed yesterday.


    - Now I see (or, it's been added) a "Close Dispute" link in the dispute.
    - This link doesn't seem to work, however. Every time I click on it, the page goes
    - to Delcampe International's Homepage (though I had been in the US Postcard
    - site before clicking.) I went back to check and the dispute is not 'closed'.

    You are right. There was a bug in this button. This is now fixed.

    Thank you for your message.


    Best regards, Sebastien Delcampe
  • alan65
    Compte fermé
    PRO free

    426 messages

    États-Unis

    Dear Alan65,


    - It used to be (I think) that one could only 'close' a dispute after the other person
    - had responded at least once.

    Indeed. This has been changed yesterday.


    - Now I see (or, it's been added) a "Close Dispute" link in the dispute.
    - This link doesn't seem to work, however. Every time I click on it, the page goes
    - to Delcampe International's Homepage (though I had been in the US Postcard
    - site before clicking.) I went back to check and the dispute is not 'closed'.

    You are right. There was a bug in this button. This is now fixed.

    Thank you for your message.


    Best regards, Sebastien Delcampe
    • Posté le 18 sept. 2008 à 04:23
    • #216194
    Thank you, Sebastian, for this change and for the Delcampe Team's prompt response!
  • Compte supprimé
    Compte supprimé

    0 message

    États-Unis

    Thank you, Sebastian, for this change and for the Delcampe Team's prompt response!
    • Posté le 18 sept. 2008 à 10:05
    • #216335
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)