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Changes in Lower bids?

  • nexus6
    nexus6 100% (32916x)
    PRO advanced

    18 messages

    Grèce

    Hi,
    Is there any changes concerning lower bids? Suddenly i receive offers lower of the percentage i have established to receive. In fact, Much lower.
    It seems without control. Have you sent a Newsletter about the change and i miss it? Just asking, i don't know.
    Also about the dates After which, offers can be made..? Is there option about ''dates or week after'' or immediately after the new auction?
    Thank you in advance
    Markos
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    Suède

    Hi,
    Is there any changes concerning lower bids? Suddenly i receive offers lower of the percentage i have established to receive. In fact, Much lower.
    It seems without control. Have you sent a Newsletter about the change and i miss it? Just asking, i don't know.
    Also about the dates After which, offers can be made..? Is there option about ''dates or week after'' or immediately after the new auction?
    Thank you in advance
    Markos
    • Posté le 11 oct. 2023 à 15:19
    • #1611120
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • moonstone
    moonstone 100% (53972x)
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    1013 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 11 oct. 2023 à 16:36
    • #1611147
    Delcampe say they are convinced this will help sellers to sell more, but do not say how they arrive at this conclusion.

    Already I am aware of sellers receiving discount offers well in excess of what they would accept, all of which have to be responded to, thus wasting sellers' time.

    Was there any consultation prior to this? if so I would be grateful to be directed to it.
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    Suède

    Delcampe say they are convinced this will help sellers to sell more, but do not say how they arrive at this conclusion.

    Already I am aware of sellers receiving discount offers well in excess of what they would accept, all of which have to be responded to, thus wasting sellers' time.

    Was there any consultation prior to this? if so I would be grateful to be directed to it.
    • Posté le 12 oct. 2023 à 02:42
    • #1611375
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  • moonstone
    moonstone 100% (53972x)
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    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 12 oct. 2023 à 03:13
    • #1611414
    I agree entirely, that's my take on why it is being done now - Delcampe would rather have a smaller cut of a larger number of sales tha, presumably, not at all. I don't think this will be of any benefit to sellers.
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    Suède

    I agree entirely, that's my take on why it is being done now - Delcampe would rather have a smaller cut of a larger number of sales tha, presumably, not at all. I don't think this will be of any benefit to sellers.
    • Posté le 12 oct. 2023 à 03:34
    • #1611459
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  • wycombe1
    wycombe1 100% (85016x)
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    1886 messages

    Royaume-Uni

    IMHO this is of no help to sellers who, if they accept lower offers, are simply cutting their own profits in a time of higher costs in a diminishing market.

    On the other big selling site I have noticed many of my competitors have closed their shops due to higher costs and lower sales. Some may have thought this would result in higher sales for those left but sales have appeared to decline for them as well.
  • moonstone
    moonstone 100% (53972x)
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    Royaume-Uni

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    • Posté le 12 oct. 2023 à 04:53
    • #1611594
    Certainly as far as negotiating is concerned, then yes, you are correct. This has to be balanced, however, by the fact that sellers are, in my opinion, going to be bombarded with very low offers which they cannot possibly accept.

    Of course, as you say, they can reject those offers, but the time spent in doing so, will, I suggest, mean that larger sellers will possibly abandon the site because they are not prepared to spend the time looking at or responding to such offers.

    A retrograde step, I believe
  • moonstone
    moonstone 100% (53972x)
    advanced

    1013 messages

    Royaume-Uni

    IMHO this is of no help to sellers who, if they accept lower offers, are simply cutting their own profits in a time of higher costs in a diminishing market.

    On the other big selling site I have noticed many of my competitors have closed their shops due to higher costs and lower sales. Some may have thought this would result in higher sales for those left but sales have appeared to decline for them as well.
    • Posté le 12 oct. 2023 à 04:53
    • #1611597
    People don't have the money to spend at present, and this is probably hurting Delcampe, hence their move on lower bids in order to generate traction and increase sales volume.

    Whether this works or not is something which remains to be seen, but I think sellers will soon become very fed up with unacceptable low offers, and act accordingly.
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    Suède

    IMHO this is of no help to sellers who, if they accept lower offers, are simply cutting their own profits in a time of higher costs in a diminishing market.

    On the other big selling site I have noticed many of my competitors have closed their shops due to higher costs and lower sales. Some may have thought this would result in higher sales for those left but sales have appeared to decline for them as well.
    • Posté le 12 oct. 2023 à 04:53
    • #1611597
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • nexus6
    nexus6 100% (32916x)
    PRO advanced

    18 messages

    Grèce

    For me it is mainly a matter of psychology of my customer. It's not the best thing to do, to dissapoint my customer by refusing his offer. As it was before, the fact he knew your could not go below this X% was a fact and was being ''digested better''.
    Something like, ''Let's read his sales conditions''. Oh! this condition is not for me, let's go to the next seller. Understood before even feel something and nothing personal.

    An other issue for me is the ''open offer'' by the first minute of the new auction. There are several items being started at 1€ let's say and end at 10€ by bids. If i accept offer lower of 1, won't we (seller & Delcampe) have a potential or objective loss both?

    Concerning older auctions, let's say more than a year, yes it might work well.
    I don't know, i feel sellers will have to waste time for explanations etc.
    But let's wait and see how it works.
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    Suède

    For me it is mainly a matter of psychology of my customer. It's not the best thing to do, to dissapoint my customer by refusing his offer. As it was before, the fact he knew your could not go below this X% was a fact and was being ''digested better''.
    Something like, ''Let's read his sales conditions''. Oh! this condition is not for me, let's go to the next seller. Understood before even feel something and nothing personal.

    An other issue for me is the ''open offer'' by the first minute of the new auction. There are several items being started at 1€ let's say and end at 10€ by bids. If i accept offer lower of 1, won't we (seller & Delcampe) have a potential or objective loss both?

    Concerning older auctions, let's say more than a year, yes it might work well.
    I don't know, i feel sellers will have to waste time for explanations etc.
    But let's wait and see how it works.
    • Posté le 12 oct. 2023 à 05:31
    • #1611636
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • nexus6
    nexus6 100% (32916x)
    PRO advanced

    18 messages

    Grèce

    The only ''Should be'' as you write, for me, should be on the hand of seller by controlling up to the limit Delcampe allows him to change his parameters, because all the others (Me, you, Him, Her, Delcampe), simply do not have knowledge of seller's story (and item's) behind a price. This way, He (the seller) knows better to bring money at his pocket and eventually at Delcampe. Any other ''should'' is a matter of a conclusive and non-negotiable ''adoption/adaptation'' as you state above and you find at the moment, correct. It is ok that we disagree and we all go on.
  • martin52
    martin52 100% (18482x)
    standard

    1647 messages

    Suisse

    Hi,
    Is there any changes concerning lower bids? Suddenly i receive offers lower of the percentage i have established to receive. In fact, Much lower.
    It seems without control. Have you sent a Newsletter about the change and i miss it? Just asking, i don't know.
    Also about the dates After which, offers can be made..? Is there option about ''dates or week after'' or immediately after the new auction?
    Thank you in advance
    Markos
    • Posté le 11 oct. 2023 à 15:19
    • #1611120
    It is now possible to make a lower bid on items that have just been offered - without having to meet a deadline. However, when the "Proposed grouped bid" option is opened there, the HAMMER appears: (see image)


    This seller agrees to receive offers with a minimum 5% and maximum 50% reduction from the current price.

    In most cases, however, this is a blatant misinformation because many sellers would explicitly NOT agree to this FAKE NEWS. Therefore my demand to Delcampe: this sentence must be deleted without replacement!
    board
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    Suède

    The only ''Should be'' as you write, for me, should be on the hand of seller by controlling up to the limit Delcampe allows him to change his parameters, because all the others (Me, you, Him, Her, Delcampe), simply do not have knowledge of seller's story (and item's) behind a price. This way, He (the seller) knows better to bring money at his pocket and eventually at Delcampe. Any other ''should'' is a matter of a conclusive and non-negotiable ''adoption/adaptation'' as you state above and you find at the moment, correct. It is ok that we disagree and we all go on.
    • Posté le 12 oct. 2023 à 07:16
    • #1611729
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • kollectitnow
    kollectitnow 100% (1352x)
    free

    36 messages

    Royaume-Uni

    For me it is mainly a matter of psychology of my customer. It's not the best thing to do, to dissapoint my customer by refusing his offer. As it was before, the fact he knew your could not go below this X% was a fact and was being ''digested better''.
    Something like, ''Let's read his sales conditions''. Oh! this condition is not for me, let's go to the next seller. Understood before even feel something and nothing personal.

    An other issue for me is the ''open offer'' by the first minute of the new auction. There are several items being started at 1€ let's say and end at 10€ by bids. If i accept offer lower of 1, won't we (seller & Delcampe) have a potential or objective loss both?

    Concerning older auctions, let's say more than a year, yes it might work well.
    I don't know, i feel sellers will have to waste time for explanations etc.
    But let's wait and see how it works.
    • Posté le 12 oct. 2023 à 05:31
    • #1611636
    I agree. I do not like saying “No” to a customer as it creates a negative vibe.
    It would have been nice to have been consulted on this change before it was implemented, this is the type of action the “Other” site would do, not Delcampe.
    I have refused two bids this morning that were 50% lower than my asking price.
    I understand the market is slower to to the world situation but asking us the sellers/owners of the items for sale beforehand would have been a more positive action.
  • @elise
    Administrateur
    @elise

    784 messages

    Belgique

    Hello,
    We would like to thank you for your feedback, suggestions and criticisms regarding the new lower bid system. We understand that this change may have raised questions, concerns and sometimes even frustration among some of you. We are listening to your feedback and taking your needs into account.

    We are currently analysing the figures for the lower bids, in order to measure the impact of this system on sales and the satisfaction of buyers and sellers. On the basis of this information, we will be looking in the coming weeks at ways of softening the lower bid system, while maintaining its advantages. Indeed, it is important to find a balance between reasonable offers for items newly put up for sale and items that remain on the website for years without any price readjustment (which generates a significant cost).

    A first (small but important) measure already implemented today is an adaptation of the wording in the lower bid windows. Before the change, the text implied that sellers accepted bids of up to 50% off. The texts have been changed to encourage buyers to place their best bid.

    We hope that these changes will give you greater clarity and trust in the lower bids system. If you have any questions or suggestions, please do not hesitate to contact us.Thank you for your loyalty and understanding.

    Elise - Customer Service
  • martin52
    martin52 100% (18482x)
    standard

    1647 messages

    Suisse

    Hello,
    We would like to thank you for your feedback, suggestions and criticisms regarding the new lower bid system. We understand that this change may have raised questions, concerns and sometimes even frustration among some of you. We are listening to your feedback and taking your needs into account.

    We are currently analysing the figures for the lower bids, in order to measure the impact of this system on sales and the satisfaction of buyers and sellers. On the basis of this information, we will be looking in the coming weeks at ways of softening the lower bid system, while maintaining its advantages. Indeed, it is important to find a balance between reasonable offers for items newly put up for sale and items that remain on the website for years without any price readjustment (which generates a significant cost).

    A first (small but important) measure already implemented today is an adaptation of the wording in the lower bid windows. Before the change, the text implied that sellers accepted bids of up to 50% off. The texts have been changed to encourage buyers to place their best bid.

    We hope that these changes will give you greater clarity and trust in the lower bids system. If you have any questions or suggestions, please do not hesitate to contact us.Thank you for your loyalty and understanding.

    Elise - Customer Service
    • Posté le 13 oct. 2023 à 03:32
    • #1612443
    no need for this "Thank You" phrase, because we (or better said: most sellers)
    DO NOT understand it at all and DO NOT agree with it.

    btw. a little remaining "Thank You" from my side for the swift erasure of that former "infamous" and incorrect line.
    :rose:
  • moonstone
    moonstone 100% (53972x)
    advanced

    1013 messages

    Royaume-Uni

    Hello,
    We would like to thank you for your feedback, suggestions and criticisms regarding the new lower bid system. We understand that this change may have raised questions, concerns and sometimes even frustration among some of you. We are listening to your feedback and taking your needs into account.

    We are currently analysing the figures for the lower bids, in order to measure the impact of this system on sales and the satisfaction of buyers and sellers. On the basis of this information, we will be looking in the coming weeks at ways of softening the lower bid system, while maintaining its advantages. Indeed, it is important to find a balance between reasonable offers for items newly put up for sale and items that remain on the website for years without any price readjustment (which generates a significant cost).

    A first (small but important) measure already implemented today is an adaptation of the wording in the lower bid windows. Before the change, the text implied that sellers accepted bids of up to 50% off. The texts have been changed to encourage buyers to place their best bid.

    We hope that these changes will give you greater clarity and trust in the lower bids system. If you have any questions or suggestions, please do not hesitate to contact us.Thank you for your loyalty and understanding.

    Elise - Customer Service
    • Posté le 13 oct. 2023 à 03:32
    • #1612443
    Elise,

    Your comments are appreciated, and there certainly is a good degree of sense in your comments concerning the balance between newly listed items ( which sellers will probably be unwilling to accept much if any lower bids) and those which have been listed for a long time ( which sellers may well be more willing to offer a discount).

    I still fail to see the sense in changing your long term policy of not allowing lower bids for the 1st month of listing a new sale, and would suggest you reinplement this policy immediately.

    It would have been advantageous if Delcampe had utilised the thoughts of say, a 'user group' of longer term sellers BEFORE this implementation.

    regards
    Sam
  • nanar78hb
    nanar78hb 100% (8969x)
    standard

    900 messages

    France

    Hi,
    Is there any changes concerning lower bids? Suddenly i receive offers lower of the percentage i have established to receive. In fact, Much lower.
    It seems without control. Have you sent a Newsletter about the change and i miss it? Just asking, i don't know.
    Also about the dates After which, offers can be made..? Is there option about ''dates or week after'' or immediately after the new auction?
    Thank you in advance
    Markos
    • Posté le 11 oct. 2023 à 15:19
    • #1611120
    Good morning,
    The French site Delcampe has a very detailed blog on this subject (in the same place).
    Many French sellers do not agree with this new sales “proposal”
    Best Regards
    nanar78hb
  • battlestamps
    battlestamps 100% (11851x)
    advanced

    98 messages

    États-Unis

    So how do we turn this "lower bids" thing off? I don't see an option to do so.

    I've literally received "lower bids" within minutes of listing an item. I don't and won't accept them.

    If I cannot turn it off I'll write in my site description that I don't accept such lower bid offers of any form and will reject them out of hand.

    HARD PASS on this "new feature". It's annoying.
  • tris_nerima
    tris_nerima 98% (57609x)
    advanced

    438 messages

    Canada

    Certainly as far as negotiating is concerned, then yes, you are correct. This has to be balanced, however, by the fact that sellers are, in my opinion, going to be bombarded with very low offers which they cannot possibly accept.

    Of course, as you say, they can reject those offers, but the time spent in doing so, will, I suggest, mean that larger sellers will possibly abandon the site because they are not prepared to spend the time looking at or responding to such offers.

    A retrograde step, I believe
    • Posté le 12 oct. 2023 à 04:58
    • #1611600
    It seems to me that the seller can simply ignore the offer and it will go away after 3 days. No big effort required.
  • tris_nerima
    tris_nerima 98% (57609x)
    advanced

    438 messages

    Canada

    Elise,

    Your comments are appreciated, and there certainly is a good degree of sense in your comments concerning the balance between newly listed items ( which sellers will probably be unwilling to accept much if any lower bids) and those which have been listed for a long time ( which sellers may well be more willing to offer a discount).

    I still fail to see the sense in changing your long term policy of not allowing lower bids for the 1st month of listing a new sale, and would suggest you reinplement this policy immediately.

    It would have been advantageous if Delcampe had utilised the thoughts of say, a 'user group' of longer term sellers BEFORE this implementation.

    regards
    Sam
    • Posté le 13 oct. 2023 à 05:08
    • #1612569
    as a seller I welcome offers and have done so for many years. In my opinion it is far better to get a price feedback from an
    interested buyer,than to get no response.You can easily ignore the offer or make a counter offer...it's all good.
  • tris_nerima
    tris_nerima 98% (57609x)
    advanced

    438 messages

    Canada

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 12 oct. 2023 à 06:10
    • #1611684
    I don't think there is an opportunity to make a lower offer on bidding lots. If that is not the case, lower offers should not apply.
  • battlestamps
    battlestamps 100% (11851x)
    advanced

    98 messages

    États-Unis

    I don't think there is an opportunity to make a lower offer on bidding lots. If that is not the case, lower offers should not apply.
    • Posté le 13 oct. 2023 à 15:11
    • #1612875
    Lower bids can be placed on buy it now items AND auction items. So far what I've seen is gross low ball offers and odd ones like 15 cents off.

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