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cannot communicate with buyer

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    États-Unis

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  • quasar
    quasar 100% (2902x)
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    Belgique

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    • Posté le 15 sept. 2015 à 14:37
    • #558279
    Hi,

    If this buyer has paid to your old PayPal account, it apparently still exists?
    Isn't it possible to transfer the money from your old account to your new account yourself?

    If your old PayPal account doesn't exist anymore, it seems to me it's not possible to transfer money to it. In that case the money should be returned to your buyer.

    As for contacting your buyer, I would have some patience - maybe a week or so?
    If you still didn't receive an answer by then, you can use the dispute process. To my opinion this is not harsh and unfriendly, as you first tried to contact your buyer by a 'normal' message. He refused to answer that, so it's he who is unfriendly.

    Best regards,

    Quasar
  • Compte supprimé
    Compte supprimé

    0 message

    États-Unis

    Hi,

    If this buyer has paid to your old PayPal account, it apparently still exists?
    Isn't it possible to transfer the money from your old account to your new account yourself?

    If your old PayPal account doesn't exist anymore, it seems to me it's not possible to transfer money to it. In that case the money should be returned to your buyer.

    As for contacting your buyer, I would have some patience - maybe a week or so?
    If you still didn't receive an answer by then, you can use the dispute process. To my opinion this is not harsh and unfriendly, as you first tried to contact your buyer by a 'normal' message. He refused to answer that, so it's he who is unfriendly.

    Best regards,

    Quasar
    • Posté le 18 sept. 2015 à 14:27
    • #558594
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)