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Message when an account is temporarly locked

  • Servitel
    Servitel
    free

    521 messages

    Suisse

    Hi Support
    I ask for a mod regarding every call for a client temporarly locked for a dispute.
    Now you show a generic html page and this can't be parsed by our program that wait for an xml response

    Is possible to change the page with an xml answer with error message as we can parse the answer an we no longer try calls for this client ?

    Thanks in advance
    Roberto
  • @thomas
    Administrateur
    @thomas

    363 messages

    Belgique

    Hi Support
    I ask for a mod regarding every call for a client temporarly locked for a dispute.
    Now you show a generic html page and this can't be parsed by our program that wait for an xml response

    Is possible to change the page with an xml answer with error message as we can parse the answer an we no longer try calls for this client ?

    Thanks in advance
    Roberto
    • Posté le 10 août 2026 à 09:26
    • #2052449
    Hello Servitel,

    That is indeed unexpected behavior. Thank you for reporting it.
    A fix has been developed and will be deployed to production shortly. I'll keep you posted.

    Best Regards,
    --
    Thomas
    Delcampe Team
  • @thomas
    Administrateur
    @thomas

    363 messages

    Belgique

    Hi Support
    I ask for a mod regarding every call for a client temporarly locked for a dispute.
    Now you show a generic html page and this can't be parsed by our program that wait for an xml response

    Is possible to change the page with an xml answer with error message as we can parse the answer an we no longer try calls for this client ?

    Thanks in advance
    Roberto
    • Posté le 10 août 2026 à 09:26
    • #2052449
    Hello,

    The fix is now live. You'll see an error when you log in.

    You should no longer find any HTML pages in the API. If you do, please let us know. We'll fix it as soon as possible.

    Kind Regards,
    --
    Thomas
    Delcampe Team
  • Servitel
    Servitel
    free

    521 messages

    Suisse

    Hello,

    The fix is now live. You'll see an error when you log in.

    You should no longer find any HTML pages in the API. If you do, please let us know. We'll fix it as soon as possible.

    Kind Regards,
    --
    Thomas
    Delcampe Team
    • Posté le 14 août 2026 à 04:52
    • #2053580
    Thanks Thomas

    works great

    Thank you for the support !

    Roberto