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LIstng for a new user fails

  • Servitel
    Servitel
    free

    448 messages

    Suisse

    Hi Support
    For a new client I recieve this error message when I try to list an item:
    err_missingDeliveryDestination, err_missingActivatedPayment, err_missingDescriptionShippingAndHandling
    Seller id: 2633365
    NotificationToken: e753c4fef28766419bc284efd55ab325
    Shipping cost is setup for France,Europe and RoW
    MangoPay Payment is enabled

    Where I'm wrong ?

    thanks
  • @fred
    Administrateur
    @fred
    free

    127 messages

    Belgique

    Hi Support
    For a new client I recieve this error message when I try to list an item:
    err_missingDeliveryDestination, err_missingActivatedPayment, err_missingDescriptionShippingAndHandling
    Seller id: 2633365
    NotificationToken: e753c4fef28766419bc284efd55ab325
    Shipping cost is setup for France,Europe and RoW
    MangoPay Payment is enabled

    Where I'm wrong ?

    thanks
    • Posté le 22 mai 2025 à 10:05
    • #1904332
    Hi Servitel,

    To sell on Delcampe, the contact details has to be validated at least once to ensure that the information provided is true and complete.
    It should be done on this page: Lien (https)

    This unfortunately can't be done with an API call but it has to be done only once.

    Fred
  • Posters-Lovers
    Posters-Lovers
    PRO free

    1 message

    France

    Hi Servitel,

    To sell on Delcampe, the contact details has to be validated at least once to ensure that the information provided is true and complete.
    It should be done on this page: Lien (https)

    This unfortunately can't be done with an API call but it has to be done only once.

    Fred
    • Posté le 22 mai 2025 à 10:18
    • #1904347
    Thanks for the very speedy answer !
    Fixed the issue

    I ask you if is possible in the future to pass the error message "you need to validate contact details" or similar instead of a strange error message

    Thanks again

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