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Transfers do not go online

  • sero815
    Compte fermé
    PRO free

    73 messages

    Allemagne

    We transfer our articles with MARKTPLATZ MANAGER via the API interface.

    Recently, the transferred items have been in the Delcampe waiting line for an unusually long time, sometimes several days.

    Here, for example, the article several days:
    AK Schweiz Wassen und mittlere Mayenreussbrücke (1375

    I have transferred another 150 articles this morning, all of them are still in the waiting line.

    Before, it was usual that articles were online after a few minutes.
    What is the problem?

    best regards
    Hermann Hartz
  • sero815
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    PRO free

    73 messages

    Allemagne

    All 150 articles transmitted yesterday are not yet online.
  • @kevin
    Administrateur
    @kevin

    102 messages

    Belgique

    Hello carjofil_2012,

    I took two or three examples of your sales and by consulting our server logs, I see that the sending date of the request and the publication date are almost the same.

    However, I don't see any logs for the morning of the 7th.

    Are you using the user account (sero815)?

    What do you mean by "waiting line"? Is this a status in the mentioned application?

    I don't know "MARKTPLATZ MANAGER", but maybe the "waiting line" status means they haven't sent the request to us yet.

    Best regards,
    --
    Kevin
    The Delcampe team
  • sero815
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    73 messages

    Allemagne

    Yes it is about sero815 not about carjofil_2012,

    According to Mr. Weber of the Marktplatz Manager, all 150 items were correctly transferred to Delcampe on 7.05.2023, but not yet published there, The Marktplatz Manager shows these items in the Delcampe waiting list.(queue)

    I have just transferred 1 item to Delcampe:

    AK Neujahr 1905 Prägedruck von Chemnitz nach Glösa (3676
    it also ended up in this queue again.

    Best regards
    Hermann Hartz
  • sero815
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    PRO free

    73 messages

    Allemagne

    I just checked again, the transfer of 100 items to Delcampe took place on Sunday, 7 May 2023 11:31 am.

    Shortly before at Sunday, 7 May 2023 11:13 I had already transferred 50 items.
  • @fred
    Administrateur
    @fred
    free

    145 messages

    Belgique

    I just checked again, the transfer of 100 items to Delcampe took place on Sunday, 7 May 2023 11:31 am.

    Shortly before at Sunday, 7 May 2023 11:13 I had already transferred 50 items.
    • Posté le 8 mai 2023 à 10:23
    • #1556233
    Hi sero815,

    Delcampe does not have a "waiting list". Sometimes it takes a few minutes to fetch the images if a lot of items are sent, but it's usually quick.

    I can see in our logs that you sent us a few hundred items on april, but nothing after that.

    You should check with MARKTPLATZ MANAGER, the problem is probably on their end.

    Fred
  • sero815
    Compte fermé
    PRO free

    73 messages

    Allemagne

    Hello Fred,
    apparently the problem is with Delcampe after all, as some changes have been made to the API transfers!

    Sometimes all items are transferred from 10 pieces, but then again from 10 pieces only 1 item, the remaining 9 are somewhere in the nowhere.

    In the meantime are so from us some 100 articles in these nowhere!

    I guess we are not the only ones with this problem.
    Please for short-term processing and solution of this annoying change to a kontinuiergiches work again to enable.
    Thank you.

    Best regards
    Hermann Hartz
  • @fred
    Administrateur
    @fred
    free

    145 messages

    Belgique

    Hello Fred,
    apparently the problem is with Delcampe after all, as some changes have been made to the API transfers!

    Sometimes all items are transferred from 10 pieces, but then again from 10 pieces only 1 item, the remaining 9 are somewhere in the nowhere.

    In the meantime are so from us some 100 articles in these nowhere!

    I guess we are not the only ones with this problem.
    Please for short-term processing and solution of this annoying change to a kontinuiergiches work again to enable.
    Thank you.

    Best regards
    Hermann Hartz
    • Posté le 24 mai 2023 à 05:48
    • #1562155
    Hello sero815,

    There was indeed an error on our end when an item description had invalid characters (like emojis). It has been solved.

    Lien (https)

    Sorry for the inconvenience,

    Fred

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