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Elevated "504 Gateway Time-out" response rate

  • fnwbr
    Compte fermé

    34 messages

    Allemagne

    Hi there,

    for a few days now we're seeing elevated rates of the API not responding properly. We can see this with various of our customers.

    The endpoint we're using is ` Lien (http) `.

    The whole situation is specially tricky because coming from the response we can't tell if the request was actually processed or not. For example when uploading new items, sometimes the request actually went through (as in the items were successfully added to Delcampe) and we still see the below response, and sometimes the request failed (as in no items were added) and we also get the same response from your servers.

    ```
    <html>
    <head><title>504 Gateway Time-out</title></head>
    <body bgcolor="white">
    <center><h1>504 Gateway Time-out</h1></center>
    <hr><center>nginx/1.6.2</center>
    </body>
    </html>
    ```

    Any advice on how to deal with this?
  • @thomas
    Administrateur
    @thomas

    348 messages

    Belgique

    Hello fnwbr,

    Thank you for reporting this problem. We try to solve this as quickly as possible.
    As the problem seems unpredictable I would suggest that you refer to the listing of open items while we find the origin and fix.

    We apologize for the inconvenience,

    Thomas,
    Delcampe Team

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