GetToken not work since 03.05.2019 13:00h URGEND !!!!!

  • klaus_schneider

    289 messages

    Allemagne

    Hello,
    since 3.5.2019 13: 00h "getToken" is no longer working for SOAP. What is going on now !!!! API- nothing works anymore !!!
    Kind regards
  • klaus_schneider

    289 messages

    Allemagne

    Hello,
    since 3.5.2019 13: 00h "getToken" is no longer working for SOAP. What is going on now !!!! API- nothing works anymore !!!
    Kind regards
    • Posté le 4 mai 2019 à 07:52
    • #994850
    Hello,
    here is the detailed log of the autorisation process (API KEY = xxx), returns error "Invalid XML data" since 3.5.2019 13:00h, before it works without any problems. I hope anybody goes not at home if this is not fixed. Nothing works !!!!!
    mfg

    04. 05. 2019 14:02:42 Function: START authenticateUser
    04. 05. 2019 14:02:42 Function: START DCSoapRequest
    04. 05. 2019 14:02:43 POST / soap. php?wsdl HTTP/ 1. 0
    04. 05. 2019 14:02:43 Host: api. delcampe. net
    04. 05. 2019 14:02:43 Content-Type: text/ xml
    04. 05. 2019 14:02:43 Content-Length: 606
    04. 05. 2019 14:02:43 SOAPAction: "http:/ / api. delcampe. net/ soap. php?wsdl#authenticateUser"

    <?xml version="1. 0"?>
    <SOAP-ENV:Envelope
    xmlns:SOAP-ENV='http:/ / schemas. xmlsoap. org/ soap/ envelope/ '
    xmlns:xsd='http:/ / www. w3. org/ 2001/ XMLSchema'
    xmlns:xsi='http:/ / www. w3. org/ 2001/ XMLSchema-instance'
    xmlns:ns1='http:/ / xml. apache. org/ xml-soap'
    xmlns:SOAP-ENC='http:/ / schemas. xmlsoap. org/ soap/ encoding/ '
    SOAP-ENV:encodingStyle='http:/ / schemas. xmlsoap. org/ soap/ encoding/ '>
    <SOAP-ENV:Body>
    <SOAP-ENV:authenticateUser>
    <apiKey xsi:type="xsd:string">xxx</ apiKey>
    </ SOAP-ENV:authenticateUser>
    </ SOAP-ENV:Body>
    </ SOAP-ENV:Envelope>

    04. 05. 2019 14:02:43 Function: END DCSoapRequest
    04. 05. 2019 14:02:43 -
    04. 05. 2019 14:02:43 Function: ORIGINAL-RESPONSE authenticateUser
    04. 05. 2019 14:02:43 -
    04. 05. 2019 14:02:43

    HTTP/ 1. 1 200 OK

    Date: Sat, 04 May 2019 12:00:10 GMT

    Content-Type: text/ xml; charset=ISO-8859-1

    Content-Length: 751

    Connection: close

    Vary: Accept-Encoding

    Cache-Control: no-cache, private

    Set-Cookie: localization_currency=EUR; expires=Tue, 01-May-2029 12:02:40 GMT; Max-Age=315360000; path=/ ; httponly

    Set-Cookie: localization_timezone=Europe%2FBusingen; expires=Tue, 01-May-2029 12:02:40 GMT; Max-Age=315360000; path=/ ; httponly

    Set-Cookie: localization_locale=fr; expires=Tue, 01-May-2029 12:02:40 GMT; Max-Age=315360000; path=/ ; httponly

    Cache-Control: private, must-revalidate

    pragma: no-cache

    expires: -1



    <?xml version="1. 0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope
    xmlns:SOAP-ENV="http:/ / schemas. xmlsoap. org/ soap/ envelope/ "
    xmlns:xsd="http:/ / www. w3. org/ 2001/ XMLSchema"
    xmlns:xsi="http:/ / www. w3. org/ 2001/ XMLSchema-instance"
    xmlns:ns1="http:/ / api. delcampe. net/ soap. php"
    xmlns:SOAP-ENC="http:/ / schemas. xml soap. org/ soap/ encoding/ " SOAP-ENV:encodingStyle="http:/ / schemas. xmlsoap. org/ soap/ encoding/ ">
    <SOAP-ENV:Body>
    <SOAP-ENV:authenticateUserResponse>
    <authenticateUserReturn xsi:type="ns1:ResponseSimple">
    <status xsi:type="xsd:boolean">false</ status>
    <errorMsg xsi:type="xsd:string">Invalid XML data</ errorMsg>
    <data xsi:nil="true"/ >
    <personal_reference xsi:nil="true"/ >
    </ authenticateUserReturn>
    </ SOAP-ENV:authenticateUserResponse>
    </ SOAP-ENV:Body>
    </ SOAP-ENV:Envelope>
  • klaus_schneider

    289 messages

    Allemagne

    Hello,
    since 3.5.2019 13: 00h "getToken" is no longer working for SOAP. What is going on now !!!! API- nothing works anymore !!!
    Kind regards
    • Posté le 4 mai 2019 à 07:52
    • #994850
    Hello,
    exact time to fail is 03.05.2019 11.27h, after this nothing works
    bw
  • postcarddatabase

    65 messages

    Belgique

    as noted in the other thread i'm witnessing the exact same problem

    also i have had troubles as described in this closed thread and i'm also fed up with it...
    Lien (https)
  • diop

    19 messages

    Portugal

    as noted in the other thread i'm witnessing the exact same problem

    also i have had troubles as described in this closed thread and i'm also fed up with it...
    Lien (https)
    • Posté le 4 mai 2019 à 13:50
    • #995036
    Same problem on my account!

    $this->objSoapClient = new SoapClient(' Lien (http) ;
    $auth = $this->objSoapClient->authenticateUser('XXXXXXXX');

    print_r($auth);

    => stdClass Object ( [status] => [errorMsg] => Invalid XML data [data] => [personal_reference] => )

    Please, fix it urgently!
  • @thomas
    Administrateur

    348 messages

    Belgique

    Hello everyone,

    We are currently investigating this issue. I will keep you informed as soon as news arrived.

    We apologize for the inconvenience,
    Kind Regards,
    --
    Thomas
  • klaus_schneider

    289 messages

    Allemagne

    Hello everyone,

    We are currently investigating this issue. I will keep you informed as soon as news arrived.

    We apologize for the inconvenience,
    Kind Regards,
    --
    Thomas
    • Posté le 6 mai 2019 à 04:52
    • #995480
    Hello,
    why is the problem not resolved. The entire order processing with DELCAMPE and everything else does not work. There are always incoming orders, which can not be processed !!!!!!!
    The system has been down for 4 days now !!!!!
    Kind regards
  • @thomas
    Administrateur

    348 messages

    Belgique

    Hello everyone,

    We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

    Kind Regards,
    --
    Thomas
  • klaus_schneider

    289 messages

    Allemagne

    Hello everyone,

    We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

    Kind Regards,
    --
    Thomas
    • Posté le 7 mai 2019 à 03:51
    • #995951
    Hello,
    What does it mean during the day? The day lasts 24 hours. Incoming orders can not be booked for 5 days. Obviously the explosiveness of this problem is still not given enough attention !!!
    Kind regards
  • klaus_schneider

    289 messages

    Allemagne

    Hello everyone,

    We identified the problem and corrected it. The correction will be part of the next deployment that will take place during the day.

    Kind Regards,
    --
    Thomas
    • Posté le 7 mai 2019 à 03:51
    • #995951
    Hello,
    Authenticate is now running, token is given, but now "GetItemInfo" and i think also any other functions returns now with the same problem (Invalid XML Data).
    Hey guys what is runnning wrong in out IT department !!!!!!!!!
    Fix this ....
    ks
  • @thomas
    Administrateur

    348 messages

    Belgique

    Hello everyone,

    The fix has been deployed. The Soap API is accessible again.
    We are sorry for the inconvenience.

    We just want to remind you that this Soap API is no longer supported. It still works, and we're still providing help, but future developments will not be available for this API.
    We strongly suggest using the REST version which is still supported. You can find the documentation here : Lien (https)

    Thank you for your understanding.

    Kind Regards,
    --
    Thomas
  • klaus_schneider

    289 messages

    Allemagne

    Hello everyone,

    The fix has been deployed. The Soap API is accessible again.
    We are sorry for the inconvenience.

    We just want to remind you that this Soap API is no longer supported. It still works, and we're still providing help, but future developments will not be available for this API.
    We strongly suggest using the REST version which is still supported. You can find the documentation here : Lien (https)

    Thank you for your understanding.

    Kind Regards,
    --
    Thomas
    • Posté le 7 mai 2019 à 11:49
    • #996161
    Hello,
    this dokumentation is only for PHP, we do not use PHP, where is the dokumentation with native XML-Code.
    Any why you do not inform your api user if you do not longer support soap.
    ks

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