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API problems

  • vaccarisrl
    vaccarisrl 100% (375x)
    PRO standard

    17 messages

    Italie

    It's 2 days since the APIs do not work and the notifications do not arrive. How long do you think these disservices will last?

    Thanks.
  • vaccarisrl
    vaccarisrl 100% (375x)
    PRO standard

    17 messages

    Italie

    Seems that notifications come with many hours of delay... any news?
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    Compte supprimé

    0 message

    Allemagne

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
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    Administrateur
    Compte supprimé

    0 message

    Belgique

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 8 mars 2018 à 03:19
    • #833951
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @dorian
    Administrateur
    @dorian
    free

    69 messages

    Belgique

    It's 2 days since the APIs do not work and the notifications do not arrive. How long do you think these disservices will last?

    Thanks.
    • Posté le 1 mars 2018 à 08:40
    • #830276
    Hi vaccarisrl,

    It seems you got 5 notification types registered but none are active.
    To get the list of your registered notifications, you can use POST /notification/settings?token=:TOKEN

    To change the status on/off of a notification, you can use DELETE /notification/:ID?token=:TOKEN
    The :ID is the notification ID retrieved from the previous get.
    Indeed this call is misname and can be thricky..

    Please go back to us if you still experience issue with this.

    Regards,
  • vaccarisrl
    vaccarisrl 100% (375x)
    PRO standard

    17 messages

    Italie

    "Notification" are explained very badly... Documentation tell that to update notification to the latest version, I need to disable the old one and set the new one. What does it mean? I must use the :ID of the notification? But, for example, for the notification "Curl_Seller_Item_Add" I've multiple and different ids, like: 133830, 133892, 133907, 133922, 133934.

    The api notificationSettingGet report me 25 items, with same user, same channel, same destination, different id and repeated type... So, why the api return 25 items if the notification that I've set are only 5?

    Please explain to me...

    Thanks.
  • vaccarisrl
    vaccarisrl 100% (375x)
    PRO standard

    17 messages

    Italie

    ...and why I got a lot of "Max number of notification by type reach" ?

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