API not working on product addition and removal

Hi, we are experiencing issues with product addition and removal from Delcampe. When we push products from our own website to Delcampe they don't manage to go through, and when we try to remove them from Delcampe the process doesn't complete.

The issue is rather urgent as we have a good amount of products to add and another good amount to remove, which is affecting our sales, so any quick action would be greatly appreciated.

Thanking you in advance.

This sounds like the same problem that I'm experiencing and also reported here.

So many stores must be experiencing this issue.

I also hope you can urgently fix this. Thanks.

Hello wopa_stamps,

In order to help you, we would need some more infos,

- Which calls do you use to manage your additions and removals?
- What kind of response did you get back from these calls?

Regards,

Hello koalastamps,

If you could also reply to these,

- Which calls do you use to manage your additions and removals?
- What kind of response did you get back from these calls?

Regards,

Hi @dorian, as per my posts, NOTHING. I submit say 300 new listings and only 5 or 6 are added. That is, my script is set up say to loop 300 times to add 300 new listings. It executes about 5 or 6 times (these listings add ok) then does not return after executing the curl _exec() command. So nothing is returned.

You should be able to easily test this - have you done a load / stress test?

Here's a code snippet: For example, this should perform 300 times to add 300 items.

function process_update() {
global $db, $cron_job_id;
$updatestoresuccess = 0;
//get products with updated flag=1
$sql="SELECT p.product_id, p.quantity, p.image, p.price, pd.name, pd.description, ifnull(ca.delcampe_category,0) as category_id, puf.store_product_id, puf.image_changed, puf.store_product_id FROM " . DB_PREFIX . "product p LEFT JOIN " . DB_PREFIX . "product_description pd ON p.product_id = pd.product_id LEFT JOIN " . DB_PREFIX . "product_update_flag puf ON p.product_id = puf.product_id LEFT JOIN " . DB_PREFIX . "product_to_category pc ON p.product_id = pc.product_id LEFT JOIN " . DB_PREFIX . "category ca ON ca.category_id = pc.category_id WHERE puf.updated_flag=1";

$result_query = $db->query($sql);

$db->query("UPDATE " . DB_PREFIX . "product_cronjob SET updated_product_count=" . $result_query->num_rows . " WHERE job_id = '" . $cron_job_id . "'");
if ($result_query->num_rows != 0) {
foreach ($result_query->rows as $result) { <<< FOR 300 NEW PRODUCTS, $RESULT = 300 >>>
$productid = (int) $result['product_id'];
$categoryid = (int) $result['category_id'];
$price = $result['price'];
$title = $result['name'];
$quantity = (int) $result['quantity'];
$description = $result['description'];
$image = $result['image'];
$image_changed = $result['image_changed'];
$store_product_id = $result['store_product_id'];
if (doStoreUpdateProduct($productid, $categoryid, $price, $title, $quantity, $description, $image, $image_changed, $store_product_id)) {
$updatestoresuccess+=1;
}
}
}

$db->query("UPDATE " . DB_PREFIX . "product_cronjob SET updated_product_store=" . $updatestoresuccess . " WHERE job_id = '" . $cron_job_id . "'");
}

function doStoreAddProduct($productid, $categoryid, $price, $title, $quantity, $description, $image, $image_changed) {
global $db;
$sellertoken = get_valid_token('add-token', $productid);
if ($sellertoken != "") {
if ($image!=NULL) {
$arrimage = array(HTTP_SERVER . "image/" . $image);
} else {
$arrimage = array();
}

//add product to delcampe store
$product = array(
'type' => 'fixedPrice',
'item' => array(
// MANDATORY DATA
'id_country' => 0,
'id_category' => $categoryid,
'fixed_price' => $price,
'currency' => 'AUD',
'title' => $title,
'personal_reference' => $productid,
//OPTIONAL DATA
'qty' => $quantity,
'description' => htmlspecialchars_decode($description),
'images' => $arrimage,
'duration' => 28,
'renew' => 99
)
);
$url = ' Lien (http) =' . $sellertoken;

$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, $url);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, http_build_query($product));
curl_setopt($ch, CURLOPT_FOLLOWLOCATION, true);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
//Tell cURL that it should only spend 10 seconds trying to connect to the URL
curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 10); <<< CONNECTION IS ALWAYS OK >>>
//A given cURL operation should only take 30 seconds max
curl_setopt($ch, CURLOPT_TIMEOUT, 30); <<< NO TIMEOUT RESPONSE OCCURS >>>
$xml_response = curl_exec($ch);
$xml = simplexml_load_string($xml_response); <<<THERE IS NO RESPONSE after 5 or 6 EXECUTIONS, DIES!!! >>>

if (isset($xml->Notification_Data->body->error)) {
$db->query("UPDATE " . DB_PREFIX . "product_update_flag SET error_desc='" . (string) $xml->Notification_Data->body->error . "' WHERE product_id = '" . $productid . "'");
return false;
} else {
$perref = (string) $xml->Notification_Data->body->item->personal_reference;
//get store product id
$storeproductid = getStoreProductID($sellertoken, $perref, $productid);
if ($storeproductid != "") {
$db->query("UPDATE " . DB_PREFIX . "product_update_flag SET added_flag=0, store_product_id='" . (string) $storeproductid . "' WHERE product_id = '" . $productid . "'");
}
return true;
}
}
}

Hi koalastamps,

In order to complete a multiple insert, it's more efficient to use this dedicated call:
Lien (https)

Please try this out and come back to us if you got any issue.

Hi Dorian,

Which calls do you use to manage your additions and removals?

rest api call to Lien (http)

What kind of response did you get back from these calls?

no error otherwise my script would have informed me.

Thanks

Hi Dorian,

Any news on the above?

Thank you.

Hi wopa_stamps,

The link you gave me Lien (http) is used to retrieve your token.

Having this token you can use following calls :
- to add a single item Lien (https)
- to add multiple items Lien (https)
- to close a sale Lien (https)

If you didn't get any xml response, what http response do you get back?