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"Browser Update" PopUp

  • rc7451
    rc7451 88% (241x)

    4 mensajes

    Canadá

    How do I stop the "your browser is out of date - please update it to have the best Delcampe experience" popup? It's particularly annoying because my browser isn't out of date.
  • wycombe1
    wycombe1 100% (87784x)
    premium

    1933 mensajes

    Reino Unido

    I also find this very irritating.

    My browsers are all currently up to date yet this annoying pop-up appears constantly.

    As far as I know there is no way of turning it off.
  • @miranda
    Administrador
    @miranda

    535 mensajes

    Bélgica

    How do I stop the "your browser is out of date - please update it to have the best Delcampe experience" popup? It's particularly annoying because my browser isn't out of date.
    Hello,

    Could you please both tell me what browser you are using and its version?

    Thanks,
    Miranda
  • rc7451
    rc7451 88% (241x)

    4 mensajes

    Canadá

    Hello,

    Could you please both tell me what browser you are using and its version?

    Thanks,
    Miranda
    It's Firefox 89.

    But my real issue is, what business is it of Delcampe what browser or what version of browser I'm using? Your site works perfectly well with an outdated browser. It's been doing so for years.

    Whenever a company claims that you can get a "better experience" by upgrading it means that the company, not the customer, gets a better experience.
  • wycombe1
    wycombe1 100% (87784x)
    premium

    1933 mensajes

    Reino Unido

    I was using Google Chrome version 92.0.4515.131 (Official Build) (64-bit)

    But now I am using Microsoft Edge without any problems or pop-ups.
  • rc7451
    rc7451 88% (241x)

    4 mensajes

    Canadá

    I was using Google Chrome version 92.0.4515.131 (Official Build) (64-bit)

    But now I am using Microsoft Edge without any problems or pop-ups.
    Being spied on by Microsoft is worse than getting pop-ups from Delcampe.
  • @miranda
    Administrador
    @miranda

    535 mensajes

    Bélgica

    It's Firefox 89.

    But my real issue is, what business is it of Delcampe what browser or what version of browser I'm using? Your site works perfectly well with an outdated browser. It's been doing so for years.

    Whenever a company claims that you can get a "better experience" by upgrading it means that the company, not the customer, gets a better experience.
    No, our site does not always work on outdated browsers, hence the popup we send.
    Some features might no longer work, then we have members complaining about it when in the end it's linked to their browsers.

    I'll ask our team about the popup showing up on updated browsers as this shouldn't happen.

    Sorry for the inconvenience caused.

    Regards,
    Miranda
  • rc7451
    rc7451 88% (241x)

    4 mensajes

    Canadá

    No, our site does not always work on outdated browsers, hence the popup we send.
    Some features might no longer work, then we have members complaining about it when in the end it's linked to their browsers.

    I'll ask our team about the popup showing up on updated browsers as this shouldn't happen.

    Sorry for the inconvenience caused.

    Regards,
    Miranda
    The popup has stopped appearing! Thank you very much for your help.

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