using recommend to a friend button

Dear Admins,
Please let me know how can I use the" recommend to a friend" button.
I just started to use it about 6 months ago sending out messages to collectors.
Delcampe support sent a message that someone complained because of this message.
It has happen about a month ago.
Today I have got another complain, and the support sent a message that if there will be another
complain my account will be suspended.
I have 11 years of work invested to build my shop on Delcampe.
I understand, that I did something wrong, but I think that's not a solution for a 10+ years daily active member
to suspend his account for what I did.
I just tried to get more sales.
I have no idea how to increase my sales if I have no rights to contact customers.
I'm afraid that I'll lose my delcampe business. Consider so risky to invest more time (4-10 hors daily) if ther's a chance to be kicked out.

Really sorry, but this situation is not so funny for me. Even I understand that I have no rights to send out messages using "Recommend to a friend".
Going to read Terms and Conditions once again after many years, but it doesn't help me this time I think.
Any advice is welcome.
Best regards,
merlion

Support doesn't communicate with me.
No answer to my e-mail messages.
Desperated.
Really sad that It has happen.
Never suspected it.
I use Delcampe 4-15 hours a day / 7/7, invested many hours to build up the shop, respected the rules, did nothing wrong, just
this time used abusive the "recommend to a friend button).
First time when I have been reported by a person who is on my blacklist. A very rude unpolite person... I have got an e-mail from Delcampe to stop sending unwanted messages.
I stopped it and next week I tried to send to my customers, thinking that can be done.
Got the second e-mail from Delcampe that if there will be another complain my account will be suspended.
Of course I stopped to send any message and I'll forgot for good to use the "recommend to a fried" button, but still have nightmares because of no communication with Delcampe support.
Still desperated.
Best regards,
merlion

Merlion,

I don't think the "recommend a friend" button is intended as a means of tauting/promoting your own stock.

Rather a tool to alert real friends/acquaintances to items you know they are interested in.

With the new "spam" regulations that have come into force earlier this year, Delcampe will have to take a firm stance.

Simply, don't use the facility again in the way you were using it.

You are perfectly right Mainly, of course I don't use it anymore.