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Problems with Website

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    Bélgica

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    Dear Eugene,


    I tried to do what you explained, but I do not see any problem.

    Can you explain a bit more how we can reproduce the problem ? Or maybe add few pictures of it ?


    Thank you, Sebastien
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    I have had the "internal server error" message twice this last week or so.

    I clicked the refresh/reload button on my browser and the correct page was displayed.

    I know it shouldn't happen, but it is a temporary solution.
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    Dear Eugene,


    I tried to do what you explained, but I do not see any problem.

    Can you explain a bit more how we can reproduce the problem ? Or maybe add few pictures of it ?


    Thank you, Sebastien
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    board board board
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    Dear Eugene,


    I tried to do what you explained, but I do not see any problem.

    Can you explain a bit more how we can reproduce the problem ? Or maybe add few pictures of it ?


    Thank you, Sebastien
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Estados Unidos

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Hi -

    I just noticed that myself. My PC time is 11:20 PM, but my delcampe time on the bottom left is 10:20 PM at -5. I changed it to -4 and now it is the same.

    I thought it was -5 between upstate NY and Belgium. Is it?
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    Hi -

    I just noticed that myself. My PC time is 11:20 PM, but my delcampe time on the bottom left is 10:20 PM at -5. I changed it to -4 and now it is the same.

    I thought it was -5 between upstate NY and Belgium. Is it?
    • Creado 5 may 2012 a 23:21
    • #384875
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    Dear Eugene,


    I tried to do what you explained, but I do not see any problem.

    Can you explain a bit more how we can reproduce the problem ? Or maybe add few pictures of it ?


    Thank you, Sebastien
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 10 may 2012 a 18:09
    • #385454
    Dear Eugene,

    Your present GMT, during summer time is GMT-4, not GMT-5

    So, there is no bug on our side.

    BUT, I perfectly agree that our system should handle that automatically and work on UTC in place of GMT. I personally thought it was the case. So, we will do it, but in the meantime, you have to change to GMT-4 yourself.

    Best regards, Sebastien
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    Dear Eugene,

    Your present GMT, during summer time is GMT-4, not GMT-5

    So, there is no bug on our side.

    BUT, I perfectly agree that our system should handle that automatically and work on UTC in place of GMT. I personally thought it was the case. So, we will do it, but in the meantime, you have to change to GMT-4 yourself.

    Best regards, Sebastien
    • Creado 11 may 2012 a 2:47
    • #385473
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    Reino Unido

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    • Creado 11 may 2012 a 7:07
    • #385507
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    Dear Eugene,


    I tried to do what you explained, but I do not see any problem.

    Can you explain a bit more how we can reproduce the problem ? Or maybe add few pictures of it ?


    Thank you, Sebastien
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Dear Eugene,

    Your present GMT, during summer time is GMT-4, not GMT-5

    So, there is no bug on our side.

    BUT, I perfectly agree that our system should handle that automatically and work on UTC in place of GMT. I personally thought it was the case. So, we will do it, but in the meantime, you have to change to GMT-4 yourself.

    Best regards, Sebastien
    • Creado 11 may 2012 a 2:47
    • #385473
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 may 2012 a 3:07
    • #387326
    Dear Eugene,


    I assume you are referring to the difficulties you are having with the "Search by seller" feature? I made the exact same search as you did and I experienced no issues.

    I suspect that this issue may be related to your cache/cookies. Could you please delete your cache and cookies and try to access the page again? In order to delete your cookies and cache using Internet Explorer, you should go to "Tools > Internet options > General> Browsing history > delete".


    If this doesn't solve your difficulty, I advise you to test another Internet browser, such as Mozilla Firefox.
    You can download and install it freely by clicking on the following link: Vinculo (http)

    Best regards,

    Dimitri from the Delcampe Team

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    Dear Eugene,


    I assume you are referring to the difficulties you are having with the "Search by seller" feature? I made the exact same search as you did and I experienced no issues.

    I suspect that this issue may be related to your cache/cookies. Could you please delete your cache and cookies and try to access the page again? In order to delete your cookies and cache using Internet Explorer, you should go to "Tools > Internet options > General> Browsing history > delete".


    If this doesn't solve your difficulty, I advise you to test another Internet browser, such as Mozilla Firefox.
    You can download and install it freely by clicking on the following link: Vinculo (http)

    Best regards,

    Dimitri from the Delcampe Team

    • Creado 25 may 2012 a 3:49
    • #387503
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 25 may 2012 a 7:51
    • #387545
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Dear Eugene,


    I assume you are referring to the difficulties you are having with the "Search by seller" feature? I made the exact same search as you did and I experienced no issues.

    I suspect that this issue may be related to your cache/cookies. Could you please delete your cache and cookies and try to access the page again? In order to delete your cookies and cache using Internet Explorer, you should go to "Tools > Internet options > General> Browsing history > delete".


    If this doesn't solve your difficulty, I advise you to test another Internet browser, such as Mozilla Firefox.
    You can download and install it freely by clicking on the following link: Vinculo (http)

    Best regards,

    Dimitri from the Delcampe Team

    • Creado 25 may 2012 a 3:49
    • #387503
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
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    Estados Unidos

    Dear Eugene,


    I assume you are referring to the difficulties you are having with the "Search by seller" feature? I made the exact same search as you did and I experienced no issues.

    I suspect that this issue may be related to your cache/cookies. Could you please delete your cache and cookies and try to access the page again? In order to delete your cookies and cache using Internet Explorer, you should go to "Tools > Internet options > General> Browsing history > delete".


    If this doesn't solve your difficulty, I advise you to test another Internet browser, such as Mozilla Firefox.
    You can download and install it freely by clicking on the following link: Vinculo (http)

    Best regards,

    Dimitri from the Delcampe Team

    • Creado 25 may 2012 a 3:49
    • #387503
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @dimitri
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    @dimitri

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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 27 may 2012 a 10:41
    • #387853
    Dear Eugene,


    I showed your videos to our technical department they told me they were working on the issue. The difficulties should be resolved by the beginning of next week.


    Best regards,

    Dimitri from the Delcampe Team
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    Dear Eugene,


    I showed your videos to our technical department they told me they were working on the issue. The difficulties should be resolved by the beginning of next week.


    Best regards,

    Dimitri from the Delcampe Team
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Dear Eugene,


    I showed your videos to our technical department they told me they were working on the issue. The difficulties should be resolved by the beginning of next week.


    Best regards,

    Dimitri from the Delcampe Team
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)