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Problem with PAYPAL settlements

  • hoatzinstamps
    hoatzinstamps 100% (131423x)
    PRO advanced

    1154 mensajes

    Reino Unido

    PAYPAL payments coming through today are only showing the total amount of the payment and are not separating the purchase total from the postage amount. This is a very confusing change - is this an error or another Delcampe 'unnotified' enhancement?

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    PAYPAL payments coming through today are only showing the total amount of the payment and are not separating the purchase total from the postage amount. This is a very confusing change - is this an error or another Delcampe 'unnotified' enhancement?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 2 abr 2011 a 11:20
    • #329514
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131423x)
    PRO advanced

    1154 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 2 abr 2011 a 12:05
    • #329521
    No, the PAYPAL payment always used to show the purchases total, the postage amount paid and the total of both amounts.

    Either you've missed something or else I've been receiving special treatment.

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    No, the PAYPAL payment always used to show the purchases total, the postage amount paid and the total of both amounts.

    Either you've missed something or else I've been receiving special treatment.

    Alan Catherall
    [Hoatzinstamps]
    • Creado 2 abr 2011 a 12:30
    • #329526
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131423x)
    PRO advanced

    1154 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 2 abr 2011 a 12:39
    • #329529
    To clarify - I am talking about the PAYPAL advice that you receive. On the advice the payment is normally presented to show purchase total, postage paid and total paid. It is the advice .. not the information in your PAYPAL account that I am referring to.

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    To clarify - I am talking about the PAYPAL advice that you receive. On the advice the payment is normally presented to show purchase total, postage paid and total paid. It is the advice .. not the information in your PAYPAL account that I am referring to.

    Alan Catherall
    [Hoatzinstamps]
    • Creado 2 abr 2011 a 13:09
    • #329531
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 2 abr 2011 a 14:01
    • #329535
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131423x)
    PRO advanced

    1154 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    I refered the matter to Delcampe Support. They claim it isn't something caused by e-wallet / interface with PAYPAL. They believe it is a PAYPAL problem.

    I've given up on this one. :pc_user3:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131423x)
    PRO advanced

    1154 mensajes

    Reino Unido

    I refered the matter to Delcampe Support. They claim it isn't something caused by e-wallet / interface with PAYPAL. They believe it is a PAYPAL problem.

    I've given up on this one. :pc_user3:

    Alan Catherall
    [Hoatzinstamps]
    FYI. Problem now appears to be fixed - I don't know who made the fix, Delcampe or PAYPAL - but anyhow seems to be working as before again.

    Alan Catherall
    [Hoatzinstamps]