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Problem with showing my shopping cart

  • spect777
    Cuenta cerrada

    3 mensajes

    Australia

    There is something wrong with showing the shopping cart and it has been several days.
    board
  • @elise
    Administrador
    @elise

    846 mensajes

    Bélgica

    There is something wrong with showing the shopping cart and it has been several days.
    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
  • spect777
    Cuenta cerrada

    3 mensajes

    Australia

    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
    No. It is solved. Thank you for the help.
  • westham60
    westham60 100% (3612x)
    free

    11 mensajes

    Nueva Zelanda

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
  • spect777
    Cuenta cerrada

    3 mensajes

    Australia

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
    I have exactly same problem for several days at the beginning of this month. After I posted it here, my problem is fixed. It seems that it is something wrong with our accounts.
  • westham60
    westham60 100% (3612x)
    free

    11 mensajes

    Nueva Zelanda

    Thanks for this. Hopefully that's what it is and will be seen and attended to soon.
  • @miranda
    Administrador
    @miranda

    535 mensajes

    Bélgica

    Hi everyone,

    we know that some of you are still impacted by the shopping cart.
    We'll let you know when the issue is fixed.

    We are sorry for the inconvenience caused and we thank you again for your patience.

    Regards,
    Miranda
  • westham60
    westham60 100% (3612x)
    free

    11 mensajes

    Nueva Zelanda

    I'm sure you are doing your best, and it is the weekend, but it is very disappointing that it is now more than 48 hours since this problem started.
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Estados Unidos

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @marion
    Administrador
    @marion

    589 mensajes

    Bélgica

    Hello,

    Our IT department is working on it.

    You can follow this situation via our technical report: Vinculo (https)

    We will keep you posted via this page.

    We are sorry for the inconvenience caused and thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service

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