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Shopping cart purchases did not close properly

  • jcyw65
    jcyw65 100% (1295x)
    free

    3 mensajes

    Canadá

    I purchased 3 items from seller fujeira through the shopping cart function (lot 458045881 and lot 529771348 2 copies) but the purchases are not showing up in my Purchase tracking. The individual lot pages say that I purchased them, but I did not get any confirmation email about the purchase, and they are not in my purchased items list either. It seems they did not close properly. At the same time I purchased a different lot from another seller and it went through fine (I didn't use the shopping cart for that). Please check and close the sales so the seller can send me an invoice.

    Thanks
    Jean
  • @miranda
    Administrador
    @miranda

    535 mensajes

    Bélgica

    I purchased 3 items from seller fujeira through the shopping cart function (lot 458045881 and lot 529771348 2 copies) but the purchases are not showing up in my Purchase tracking. The individual lot pages say that I purchased them, but I did not get any confirmation email about the purchase, and they are not in my purchased items list either. It seems they did not close properly. At the same time I purchased a different lot from another seller and it went through fine (I didn't use the shopping cart for that). Please check and close the sales so the seller can send me an invoice.

    Thanks
    Jean
    • Creado 29 may 2018 a 0:51
    • #866475
    Dear "jcyw65",

    I see them in your purchase tracking.
    Could you please go back to Vinculo (https) and run a search on item 458045881?
    You should see it.


    Kind regards,
    Miranda - Delcampe Customer Service
  • jcyw65
    jcyw65 100% (1295x)
    free

    3 mensajes

    Canadá

    Dear "jcyw65",

    I see them in your purchase tracking.
    Could you please go back to Vinculo (https) and run a search on item 458045881?
    You should see it.


    Kind regards,
    Miranda - Delcampe Customer Service
    • Creado 29 may 2018 a 2:30
    • #866517
    They are there now after some delay. Thank you

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