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Refund part of an invoice

  • wycombe1
    wycombe1 100% (88992x)
    premium

    1952 mensajes

    Reino Unido

    I am becoming increasingly irritated when I refund part of an invoice - for one item say that is damaged or cannot be found - to find the complete invoice then appears in the to be paid section.

    This particularly annoying when you are dealing with large numbers of invoices and are still a bit bleary eyed when sending reminders and the like.
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    I am becoming increasingly irritated when I refund part of an invoice - for one item say that is damaged or cannot be found - to find the complete invoice then appears in the to be paid section.

    This particularly annoying when you are dealing with large numbers of invoices and are still a bit bleary eyed when sending reminders and the like.
    I noticed that last week, when I made a partial refund for postage.

    I couldn't find the invoice afterwards - because I was looking in "items to be sent" and Del had moved it to the "to be paid" tab.
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Australia

    I noticed that last week, when I made a partial refund for postage.

    I couldn't find the invoice afterwards - because I was looking in "items to be sent" and Del had moved it to the "to be paid" tab.
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Australia

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 9 mar 2017 a 17:09
    • #681091
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • wycombe1
    wycombe1 100% (88992x)
    premium

    1952 mensajes

    Reino Unido

    Maybe my memory is faulty but I do not remember this happening under the 'old' system. The 'new' system moves any invoice that has had a full or partial refund into the unpaid section - even invoices that have been archived. Surely if the 'old' could cope the 'new' should be able to as well!