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easystore problems.

  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    Please be aware of a problem this weekend . Sold an item on Delcampe today which should have cancelled the e/b listing. It did not. It marked it as 'item sold'. This was obviously against e/b rules as there was not an item to be sold. This landed me with a 3 day restriction on selling etc. This took me over an hour to negotiate for it to be lifted. . It would seem that we have to check e bay every time a sale happens on Delcampe to ensure that it has been cancelled. Time consuming and should'nt be needed
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    Please be aware of a problem this weekend . Sold an item on Delcampe today which should have cancelled the e/b listing. It did not. It marked it as 'item sold'. This was obviously against e/b rules as there was not an item to be sold. This landed me with a 3 day restriction on selling etc. This took me over an hour to negotiate for it to be lifted. . It would seem that we have to check e bay every time a sale happens on Delcampe to ensure that it has been cancelled. Time consuming and should'nt be needed
    • Creado 11 sept 2016 a 14:05
    • #601622
    Hello,

    We're sorry to hear you're experiencing difficulties with easyStore. Could you please contact our Customer Service with the item number in question, so we can have easyStore look into this?

    Thank you in advance.