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Easy Uploader not working

  • edwardx
    Cuenta cerrada
    free

    55 mensajes

    Reino Unido

    Easy Uploader - Step 5/7 : "Importation of your images" is not working.

    The "Add your images" button is not active. There is no hand on rollover, and it is not clickable. Sometimes there is a "No runtime found" message at the bottom of the pane.

    It has been like this for several days now. Please help!
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    Easy Uploader - Step 5/7 : "Importation of your images" is not working.

    The "Add your images" button is not active. There is no hand on rollover, and it is not clickable. Sometimes there is a "No runtime found" message at the bottom of the pane.

    It has been like this for several days now. Please help!
    • Creado 11 abr 2016 a 7:30
    • #583388
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • edwardx
    Cuenta cerrada
    free

    55 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 11 abr 2016 a 16:28
    • #583471
    I've sent them an email too. Looks like I shouldn't hold my breath on this. Customer service really is not what it used to be on Delcampe. Fortunately, eBay is working fine, and their customer service has always been consistent - always poor!
  • edwardx
    Cuenta cerrada
    free

    55 mensajes

    Reino Unido

    I've sent them an email too. Looks like I shouldn't hold my breath on this. Customer service really is not what it used to be on Delcampe. Fortunately, eBay is working fine, and their customer service has always been consistent - always poor!
    • Creado 11 abr 2016 a 17:14
    • #583473
    As of yesterday, Easy Uploader is working again. Only found this out by trial and error - nothing from Delcampe. Disappointing that their Customer Services are not updating this thread.
  • edwardx
    Cuenta cerrada
    free

    55 mensajes

    Reino Unido

    As of yesterday, Easy Uploader is working again. Only found this out by trial and error - nothing from Delcampe. Disappointing that their Customer Services are not updating this thread.
    • Creado 20 abr 2016 a 5:37
    • #584442
    Easy Uploader was broken for me again (!) for about two weeks, and Delcampe Customer Support have been very disappointing (I'm trying to be polite).

    It might just be a coincidence, but after I updated to the latest version of Adobe AIR (I recall that Bulk Lister did this automatically?), everything has been working fine. Why not try checking that you have the latest Adobe AIR - nothing to lose!