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No emails from Delcampe this evening

  • pipeline
    pipeline 100% (43505x)
    advanced

    451 mensajes

    Dinamarca

    I haven't got emails from Delcampe for my sold items, for my sent invoices,
    for my listed items this evening.
    Other of you having this problem??????????
    board board board
  • moonstone
    moonstone 100% (55392x)
    advanced

    1028 mensajes

    Reino Unido

    I haven't got emails from Delcampe for my sold items, for my sent invoices,
    for my listed items this evening.
    Other of you having this problem??????????
    • Creado 31 mar 2016 a 17:22
    • #581631
    Yes, it's been happening since this afternoon, I'm getting emails on about 80 lots I listed then at a rate of one about every 10 minutes. There seem to have been a lot of site problems over the Easter period.
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Malta

    I haven't got emails from Delcampe for my sold items, for my sent invoices,
    for my listed items this evening.
    Other of you having this problem??????????
    • Creado 31 mar 2016 a 17:22
    • #581631
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    I haven't got emails from Delcampe for my sold items, for my sent invoices,
    for my listed items this evening.
    Other of you having this problem??????????
    • Creado 31 mar 2016 a 17:22
    • #581631
    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Estados Unidos

    I haven't got emails from Delcampe for my sold items, for my sent invoices,
    for my listed items this evening.
    Other of you having this problem??????????
    • Creado 31 mar 2016 a 17:22
    • #581631
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • pipeline
    pipeline 100% (43505x)
    advanced

    451 mensajes

    Dinamarca

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    I've just starting listing new items, but there are no notifications from Delcampe.
    I can also see that I've sold some items for 3 Hours ago, but no notification from Delcampe.
    I have also got payment for nearly 3 hours ago, but no notification from Delcampe.

    :angryfire::angryfire::angryfire:
    board board board
  • Cuenta eliminada
    Administrador
    Cuenta eliminada

    0 mensajes

    Bélgica

    I've just starting listing new items, but there are no notifications from Delcampe.
    I can also see that I've sold some items for 3 Hours ago, but no notification from Delcampe.
    I have also got payment for nearly 3 hours ago, but no notification from Delcampe.

    :angryfire::angryfire::angryfire:
    • Creado 2 abr 2016 a 15:30
    • #582023
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Administrador
    Cuenta eliminada

    0 mensajes

    Bélgica

    I've just starting listing new items, but there are no notifications from Delcampe.
    I can also see that I've sold some items for 3 Hours ago, but no notification from Delcampe.
    I have also got payment for nearly 3 hours ago, but no notification from Delcampe.

    :angryfire::angryfire::angryfire:
    • Creado 2 abr 2016 a 15:30
    • #582023
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • yo1311
    yo1311 100% (83501x)

    18 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Elizabeth,

    unfortunately, emails from delcampe telling me of new items, auctions won or lost, and payment demands are no longer reaching my email account.

    I have not altered my account settings in any way, so this problem appears to be connected with the introduction of some delcampe changes.

    I hope you can resolve this issue- I rely on email notifications to manage my delcampe...

    thanks and regards

    Yoram Blumann Yo1311