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Search - No item has been found message

  • 4margins
    4margins 100% (16599x)

    142 mensajes

    Reino Unido

    Wednesday 13th Feb @ 8:35 AM GMT - the search facility seems to have collapsed. I am attempting to look at categories where there are well over 1,000 items listed and am getting the "No item has been found message".
    It was working OK at around 7:30 this morning, but seems to have collapsed since then.
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Grecia

    Wednesday 13th Feb @ 8:35 AM GMT - the search facility seems to have collapsed. I am attempting to look at categories where there are well over 1,000 items listed and am getting the "No item has been found message".
    It was working OK at around 7:30 this morning, but seems to have collapsed since then.
    • Creado 13 feb 2013 a 3:41
    • #435234
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 13 feb 2013 a 3:50
    • #435244
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • jorija
    jorija 100% (2799x)
    free

    64 mensajes

    Australia

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 13 feb 2013 a 3:54
    • #435250
    All fixed now! Great work, IT dept! :applause:
  • jorija
    jorija 100% (2799x)
    free

    64 mensajes

    Australia

    All fixed now! Great work, IT dept! :applause:
    • Creado 13 feb 2013 a 4:39
    • #435260
    Unfortunately all's still not right with Search!

    I think this has come up before.....

    When I open Stamps - Germany - [3] Empire, I note that currently there are 314 items listed under "Booklets", for example.

    However, when I browse into the Booklets section, I can see no more than 196.

    Why not the others?

    This is happening with other sections I visit too.
  • 4margins
    4margins 100% (16599x)

    142 mensajes

    Reino Unido

    Unfortunately all's still not right with Search!

    I think this has come up before.....

    When I open Stamps - Germany - [3] Empire, I note that currently there are 314 items listed under "Booklets", for example.

    However, when I browse into the Booklets section, I can see no more than 196.

    Why not the others?

    This is happening with other sections I visit too.
    • Creado 25 feb 2013 a 18:19
    • #437068
    Jorija - I tried this particular category search and got 314 global and 308 in the actual browse.

    A possible explanation is that the global count of 314 in that category represents the total number of items there, whereas when you click on that category to actually browse it - what you will get is the result of a Filtered search which excludes all items from the sellers on your blocked sellers list. Hence, assuming that you have blocked some sellers who list in this category, you can expect the browse count to be lower than the unfiltered global count.

    Also, I suspect that the global counts are not updated as frequently as the dynamic browse counts.
  • jorija
    jorija 100% (2799x)
    free

    64 mensajes

    Australia

    Jorija - I tried this particular category search and got 314 global and 308 in the actual browse.

    A possible explanation is that the global count of 314 in that category represents the total number of items there, whereas when you click on that category to actually browse it - what you will get is the result of a Filtered search which excludes all items from the sellers on your blocked sellers list. Hence, assuming that you have blocked some sellers who list in this category, you can expect the browse count to be lower than the unfiltered global count.

    Also, I suspect that the global counts are not updated as frequently as the dynamic browse counts.
    • Creado 26 feb 2013 a 1:27
    • #437076
    Thanks very much for your help!

    I am very embarassed to say that yes, I had forgotten I had hidden a few sellers and with these restored, I find 308/314!

    Two of these sellers had lots of panes I needed, so I'm pleased I asked, even if it was a little foolish to forget these hidden sellers.