Sold and sent items becoming becoming unsent

  • wycombe1

    1949 mensajes

    Reino Unido

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
    • Creado 23 nov 2012 a 4:39
    • #420042
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • mjocovers

    474 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 23 nov 2012 a 5:50
    • #420075
    I've never had this problem until today

    Now , today , no matter how many times I mark something as SENT it reverts back to being. unsent!

    I tried 5 times with one listing.

    I also tried with different browsers.

  • mjocovers

    474 mensajes

    Reino Unido

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
    • Creado 23 nov 2012 a 4:39
    • #420042
    The problem seems to have been fixed now
  • wycombe1

    1949 mensajes

    Reino Unido

    The problem seems to have been fixed now
    • Creado 23 nov 2012 a 8:18
    • #420134
    Its all working again for me too - thank God!
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Nueva Zelanda

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 23 nov 2012 a 5:50
    • #420075
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @webmaster
    Administrador

    6991 mensajes

    Bélgica

    I have just finished packing yesterdays sales paid for - all marked as sent as they were packed. Did my usual double check to make sure I had not missed anything and they all appear 'unsent' when they should be marked as sent.

    Anyone else got this problem?

    This is going to play havoc with my 'routine' so hopefully just a temporary glitch:what:
    • Creado 23 nov 2012 a 4:39
    • #420042
    Hello,


    There were problems to this, but fixed few hours ago. Do you confirm it is ok ?


    Seb Delcampe
  • wycombe1

    1949 mensajes

    Reino Unido

    Hello,


    There were problems to this, but fixed few hours ago. Do you confirm it is ok ?


    Seb Delcampe
    • Creado 23 nov 2012 a 13:53
    • #420417
    All seems to be OK again. Sent items are remaining sent:D
  • @webmaster
    Administrador

    6991 mensajes

    Bélgica

    All seems to be OK again. Sent items are remaining sent:D
    • Creado 23 nov 2012 a 14:16
    • #420432
    Ok, thank you for the confirmation :cool:
  • reynardmf

    139 mensajes

    Reino Unido

    Ok, thank you for the confirmation :cool:
    • Creado 23 nov 2012 a 14:23
    • #420443
    Never had this problem before but I have just packed a 10 item lot for shipping and marked them all as sent, but they just revert back to unsent. Tried several times, also rebooted but still the same.
    Makes for a very confusing checkout page!!:angryfire:
  • mjocovers

    474 mensajes

    Reino Unido

    Never had this problem before but I have just packed a 10 item lot for shipping and marked them all as sent, but they just revert back to unsent. Tried several times, also rebooted but still the same.
    Makes for a very confusing checkout page!!:angryfire:
    • Creado 27 nov 2012 a 5:13
    • #421221
    Yes, the problem is back again ::crying2:
  • reynardmf

    139 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 23 nov 2012 a 5:50
    • #420075
    But I have been using the site for a 2/3 years pretty much every day and havent had this before, I just cannot get them to show as sent.
    The only remotely similar thing I get sometimes is when I try and click for sent and nothing at all happens but that just gets sorted with a reboot of my pc. This hasnt changed at all after a reboot!?
  • wycombe1

    1949 mensajes

    Reino Unido

    But I have been using the site for a 2/3 years pretty much every day and havent had this before, I just cannot get them to show as sent.
    The only remotely similar thing I get sometimes is when I try and click for sent and nothing at all happens but that just gets sorted with a reboot of my pc. This hasnt changed at all after a reboot!?
    • Creado 27 nov 2012 a 8:03
    • #421265
    I have received a message from the 'technical team' stating this is a bug that they are working on. Hopefully it will be solved soon.
  • emmbersplace

    908 mensajes

    Filipinas

    I have received a message from the 'technical team' stating this is a bug that they are working on. Hopefully it will be solved soon.
    • Creado 27 nov 2012 a 8:53
    • #421275
    I have had this problem from time to time over the last 12 months but had assumed it was due to site updates when I deal with dispatches ( 2-4 am Europe time). However, apparently not so.......

    I found that if I marked item "sent" via the packing note, the problem never occurred....only happened when I marked items "sent" manually.
  • reynardmf

    139 mensajes

    Reino Unido

    I have received a message from the 'technical team' stating this is a bug that they are working on. Hopefully it will be solved soon.
    • Creado 27 nov 2012 a 8:53
    • #421275
    Thanks for the replies, it seems to have cleared as of late last night, not sure if they did something or it is just one of those things. The system seems also to be very slow over the last few days?