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Paypal list of items

  • mainlypostcards
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    3540 mensajes

    Reino Unido

    One of the payments I received this morning via Paypal had an error in the list of items - see images. Although the 3 item numbers are correct, the description isn't.

    Is anyone else experiences this problem?
    board board
  • @webmaster
    Administrador
    @webmaster --% (5x)
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    6991 mensajes

    Bélgica

    One of the payments I received this morning via Paypal had an error in the list of items - see images. Although the 3 item numbers are correct, the description isn't.

    Is anyone else experiences this problem?
    • Creado 20 feb 2012 a 11:07
    • #373059
    Hello,

    Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

    Thank you, Sebastien
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    Hello,

    Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

    Thank you, Sebastien
    • Creado 20 feb 2012 a 11:35
    • #373068
    I've received one payment for multiple items since this morning and that appears OK.
    I'll post here if it occurs again.
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    Hello,

    Normally problem is solved now. Can you confirm that your payments received after this message are ok ?

    Thank you, Sebastien
    • Creado 20 feb 2012 a 11:35
    • #373068
    Hi Sebastien,

    I have a different problem now.
    I sold and invoiced 111 items to one customer. The Paypal list of items only shows 100 items and the amount I've received is wrong.
    Also the first items show the item title, after that it just gives the item number (on the Paypal list that is).

    See my post here: Vinculo (http)
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    Hi Sebastien,

    I have a different problem now.
    I sold and invoiced 111 items to one customer. The Paypal list of items only shows 100 items and the amount I've received is wrong.
    Also the first items show the item title, after that it just gives the item number (on the Paypal list that is).

    See my post here: Vinculo (http)
    • Creado 25 feb 2012 a 16:00
    • #373931
    I have sent a message to Dimitri with images of my invoice and the complete Paypal list of items. I hope this helps to solve the situation.
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    I have sent a message to Dimitri with images of my invoice and the complete Paypal list of items. I hope this helps to solve the situation.
    • Creado 25 feb 2012 a 17:46
    • #373950
    Hello Mainly,


    Thank you for providing me with that information, it was very helpful.

    We found the root of this difficulty and our technical department will work on it as soon as they can.


    Kind regards,

    Dimitri from the Delcampe Team
  • @webmaster
    Administrador
    @webmaster --% (5x)
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    6991 mensajes

    Bélgica

    Hello Mainly,


    Thank you for providing me with that information, it was very helpful.

    We found the root of this difficulty and our technical department will work on it as soon as they can.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creado 27 feb 2012 a 10:23
    • #374205
    Hello,

    In the meantime it was fixed. Is it better now ?

    Sebastien :pc_user:
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    Hello,

    In the meantime it was fixed. Is it better now ?

    Sebastien :pc_user:
    • Creado 3 mar 2012 a 15:51
    • #375012
    Hello Sebastien,

    Dimitri advised me that it had been fixed and also posted on the other thread.

    100+ items in a single transaction is such a rarity though, that it may take me a while to confirm that it's ok now.

    Marianne