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ITEMS NOT BEING LISTED

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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 ago 2011 a 8:12
    • #348385
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • mainlypostcards
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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 ago 2011 a 8:12
    • #348385
    It often takes a number of hours for items to appear. Provided they show up in your control panel and depending on your email settings you have received an email notification, they will eventually appear on the site.
  • xtf70
    xtf70 100% (9338x)
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    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 ago 2011 a 8:12
    • #348385
    You will usually find that there is a time delay between listing an item (and receiving immediate notification) and said item appearing in lists, as Mainly points out. I think this is caused by the list update mechanism having to deal with large numbers of items so there is inevitably a queue of items waiting their turn

    However, if you search using the item number you should find the item straight away, proving that it has been listed

    Remember also, eBay themselves caution that newly-listed items may not appear in your selling lists for some time, so the situation isn't unique to Delcampe

    Finally, don't forget you're not the only seller on Delcampe, and some sellers often swamp the system by listing dozens - or even hundreds - of items in one go
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    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 5 sept 2011 a 22:09
    • #349612
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Reino Unido

    It often takes a number of hours for items to appear. Provided they show up in your control panel and depending on your email settings you have received an email notification, they will eventually appear on the site.
    • Creado 6 sept 2011 a 2:19
    • #349618
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • xtf70
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    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 6 sept 2011 a 5:36
    • #349647
    I was talking about a delay of a few hours or overnight, but a few weeks would suggest there was a serious problem there!

    Glad to hear things are now sorted though
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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 5 sept 2011 a 22:09
    • #349612
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @miranda
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    @miranda

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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 6 sept 2011 a 20:35
    • #349743
    Hello all,


    Indeed there's always a delay between the time you list your items and the time you see them on the website.
    This delay can last from several minutes to several hours depending on the number of items being listed at this particular time.

    However, we have noticed that lately this delay was increasing.
    Our IT department is currently working on this so that the delay between listing and seeing the items on the website gets back to what it was before.

    In case, you're still experiencing problems, you should contact our Support team at info@delcampe.com


    Thanks and kind regards,
    @Miranda

  • @webmaster
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    Bélgica

    Hello all,


    Indeed there's always a delay between the time you list your items and the time you see them on the website.
    This delay can last from several minutes to several hours depending on the number of items being listed at this particular time.

    However, we have noticed that lately this delay was increasing.
    Our IT department is currently working on this so that the delay between listing and seeing the items on the website gets back to what it was before.

    In case, you're still experiencing problems, you should contact our Support team at info@delcampe.com


    Thanks and kind regards,
    @Miranda

    • Creado 8 sept 2011 a 4:23
    • #349905
    Hello,


    Has this been recently better ?

    Sebastien :pc_user:
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    Estados Unidos

    Hello,


    Has this been recently better ?

    Sebastien :pc_user:
    • Creado 24 sept 2011 a 9:11
    • #351538
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 sept 2011 a 9:20
    • #351544
    I can perfectly understand you.

    How long this it take before your items are online usually ?

    We will check this again if you mention a too big duration.

    Thank you, Seb Delcampe
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    I can perfectly understand you.

    How long this it take before your items are online usually ?

    We will check this again if you mention a too big duration.

    Thank you, Seb Delcampe
    • Creado 24 sept 2011 a 9:27
    • #351549
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 sept 2011 a 9:43
    • #351550
    As far as I know this issue was fixed one or two weeks ago. Items should appear in list after maximum 3 hours.

    Thank you for your test proposal. I tested myself and it seems ok, but I will appreciate your confirmation.

    Sebastien
  • Cuenta eliminada
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    Estados Unidos

    As far as I know this issue was fixed one or two weeks ago. Items should appear in list after maximum 3 hours.

    Thank you for your test proposal. I tested myself and it seems ok, but I will appreciate your confirmation.

    Sebastien
    • Creado 24 sept 2011 a 9:51
    • #351553
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 sept 2011 a 9:56
    • #351554
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 sept 2011 a 10:27
    • #351560
    When you use the Lister, there is indeed of course a queue before your items are inserted (otherwise the sending process would be by far longer for you). I know we have had problems in the last few weeks, but is it still presently the case ?

    Sebastien
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    Reino Unido

    When you use the Lister, there is indeed of course a queue before your items are inserted (otherwise the sending process would be by far longer for you). I know we have had problems in the last few weeks, but is it still presently the case ?

    Sebastien
    • Creado 24 sept 2011 a 10:44
    • #351565
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 sept 2011 a 11:02
    • #351569
    We are not aware of problems with Lister this week. I will ask our technical team to check. Thank you.
  • Cuenta eliminada
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    Estados Unidos

    As far as I know this issue was fixed one or two weeks ago. Items should appear in list after maximum 3 hours.

    Thank you for your test proposal. I tested myself and it seems ok, but I will appreciate your confirmation.

    Sebastien
    • Creado 24 sept 2011 a 9:51
    • #351553
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Estados Unidos

    As far as I know this issue was fixed one or two weeks ago. Items should appear in list after maximum 3 hours.

    Thank you for your test proposal. I tested myself and it seems ok, but I will appreciate your confirmation.

    Sebastien
    • Creado 24 sept 2011 a 9:51
    • #351553
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Estados Unidos

    As far as I know this issue was fixed one or two weeks ago. Items should appear in list after maximum 3 hours.

    Thank you for your test proposal. I tested myself and it seems ok, but I will appreciate your confirmation.

    Sebastien
    • Creado 24 sept 2011 a 9:51
    • #351553
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @webmaster
    Administrador
    @webmaster --% (5x)
    free

    6991 mensajes

    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 sept 2011 a 21:07
    • #351599
    Hmmmmm.... when they are in the category, there are also in the store normally. How did you check that ? Maybe there is something I misunderstood.

    At this time, I see them in your store: Vinculo (http)

    Sebastien
  • mainlypostcards
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    Hmmmmm.... when they are in the category, there are also in the store normally. How did you check that ? Maybe there is something I misunderstood.

    At this time, I see them in your store: Vinculo (http)

    Sebastien
    • Creado 25 sept 2011 a 1:34
    • #351603
    There is a very long delay today again. Over 9 hours since I finished listing and my cards haven't appeared in my store yet.
  • xtf70
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    There is a very long delay today again. Over 9 hours since I finished listing and my cards haven't appeared in my store yet.
    • Creado 17 oct 2011 a 16:19
    • #354437
    One thing I have noticed though, if you list a few items then go to look at your store list, the new items will be included in the item count for that category, but if you then open that category they don't show in the list of items